JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. The Opportunity Abbotts diagnostics division is recruiting for an Ambassador to join the team, covering South West & Wales. You will be responsible for post sales customer relationship management. Ensuring value that results in customer renewal, generation of additional business. Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. What You’ll Do The Abbott Ambassador is responsible to serve customers across all aspects of their business excluding instrument repair: · Support implementation transition for new start-ups, · own post-sales support and drive overall health system operations optimization. The Abbott Ambassador is responsible to own and execute account strategy to expand Abbott business and assist customers with growing their business: · Understand their future needs, identify new opportunities that offer additional value, and become a trusted advisor improving customer satisfaction. Required Qualifications · Experience in Diagnostic Industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts. · Ideally a proven track record in a similar position supported by management and customer references. · Excellent product and industry knowledge. · Strong understanding of key stakeholders and customer dynamics. · Strong solution selling and relationship building skills. · Excellent communication skills. As you would expect from an innovative global health care company, we offer a competitive range of benefits including excellent salaries, a class-leading defined contribution pension scheme, private healthcare, life assurance, subsidized canteen, and a flexible benefits scheme. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter AbbottNews. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: HIAC Core Lab LOCATION: United Kingdom > Maidenhead : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Driving a personal auto or company car or truck, or a powered piece of material handling equipment