Norwich, Store Manager (Location, United Kingdom)
Contract: Permanent role. 40 hrs a week
Salary: Starting from at least £29,400 per year, excluding bonus.
Address: Unit 1, Castle Mall, Back of the Inns, Castle Mdw, Norwich NR1 3DD
Role Overview:
We are looking for a dedicated and enthusiastic Store Manager to join our Flying Tiger Copenhagen Norwich store. This role involves being part of our unique concept and creating an atmosphere that's second to none.
Must be fully flexible and available to work Monday through Sunday, with a variety of shift patterns ranging from early starts to support delivery to starting later to support closing the store. Must be available to work 5 out of 7 days each week.
About Us:
At Flying Tiger Copenhagen, we design products that make people feel good. We are a variety retail concept with over 800 stores across 27 countries and over 7,000 employees. We are committed to sustainability and responsible community practices.
What the Role is About:
The Store Manager has overall responsibility for the store’s KPIs, operations, concept, colleague management, and work environment, while upholding local legislation, regulations, and policies.
Responsibilities:
* Accountable for achieving sales targets and KPIs.
* Lead the team to deliver excellent customer service.
* Oversee and implement Visual Merchandising guidelines.
* Implement Flying Tiger Copenhagen’s concept.
* Delegate and plan with the team to achieve objectives.
* Implement and follow Commercial guidelines to comply with store standards.
* Manage tills discrepancies, incident reports, and team concerns.
* Ensure stock integrity.
* Maintain a safe, clean, and inviting store environment by following health and safety regulations.
* Responsible for the recruitment and employment cycle, including contract management, induction training, risk assessments, performance reviews, and absence management.
* Oversee store budgets and provide clear financial awareness.
* Facilitate and communicate the company’s values, goals, and culture.
What We Are Looking For:
* Passionate retailer to lead and deliver excellent customer service.
* Ability to lead, engage, and motivate the team with our values.
* Positive and optimistic attitude towards work and helping others.
* Demonstrate excellent leadership behavior.
* Great communication skills with a clear and collaborative leadership style.
* Strong organizational skills with attention to detail and time management.
* Adaptable in a time-sensitive and rapidly changing environment.
* Creative and innovative mindset.
Flying Tiger Copenhagen offers a progressive and fun place to work, with career progression opportunities.
If you have a solid and demonstrable background in a similar role within a fast-paced retail or hospitality environment, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: From £29,400 per year
Benefits:
* Casual dress
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Referral programme
* Sick pay
* Store discount
Schedule:
* 8 hour shift
* Monday to Friday
* Weekend availability
Work Location: In person
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