Our leading Douglas-based Finance Sector Client is undergoing a time of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking a Customer Service Administrator for their team on an initial 6-month fixed term contract (FTC). As Customer Service Administrator you will be responsible for: Reviewing new business applications for quality and regulatory Anti-Money Laundering and Counter Terrorism Financing control purposes Ensuring that new business applications have been accepted and processed in line with the internal guidelines & procedures Contacting Financial Advisers and Customers to request outstanding information Client set up and ongoing servicing on the Customer Relations Management system and the Platform, including web support The ideal candidate for the Customer Service Administrator role will have: A minimum of 2 years' financial services experience ideally in new business Ability to effectively manage customer and staff relationships whilst managing expectations and delivering against deadlines Good communication skills both oral and written Have good organisational skills Ability to deliver accuracy and quality performance Strong attention to detail