Job Purpose (Role Definition):
This role will act as the lynchpin between all the departments, to facilitate the delivery of our revenue targets, while analysing trends, improving processes, working cross functionally and acting as the sales enabler to deliver on both the revenue targets and sales excellence.
Main Duties and Responsibilities:
1. Sales Performance Analysis: Analyse sales data and trends to identify strengths, weaknesses, opportunities, and threats within the sales processes.
2. Sales Process Optimisation: Identify inefficiencies in the sales process and implement strategies to streamline operations, improve productivity, and enhance overall sales performance. Manage the processes from opportunity through to delivery, including management of price lists and how discounts can be managed.
3. Sales Forecasting and Planning: Work with the Sales and Administration team to develop accurate sales forecasts and plans to ensure that targets are met, and resources are allocated effectively.
4. Sales Technology Management: Develop, implement, manage, and continuously improve sales tools; automation, CRM systems, and other technologies to support the sales order process and enhance efficiency.
5. Sales Reporting and Communication: Prepare and present regular sales reports, dashboards, and updates to Senior Management to keep them informed of sales performance and progress towards goals. Work closely with Marketing, tracking the success of campaigns, pricing and messaging, collaborating on improving sales effectiveness, pricing and marketing strategies.
6. Cross-Functional Collaboration: Collaborate with other departments, such as Marketing, Finance, Supply Chain, Production, Digital Optimisation, Regulatory and Customer Experience, to ensure alignment and coordination of efforts in support of overall business objectives/KPIs. This includes forecasting sales and supply chain needs, collaboration on production planning, ensuring targets are achieved through delivery of products month on month, and collaborating to execute geographic expansion and product launches.
7. Internal Sales Advocate: Advocate for the Sales Team and the Customers internally, working with cross-functional teams to ensure orders are fulfilled and delivered to the customer’s expectations. Work to troubleshoot and resolve Sales and Customer challenges.
8. Tender Management: Manage and coordinate the preparation and submission process. Ensure all tender documentation is accurate, complete, and available to our global teams, offering support on tenders and the application process.
9. Sales Compliance: Work closely with our QARA team and Sales Management to ensure that compliance is met and maintained with various global regulations.
Management Responsibilities:
None.
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