Job Description
Client Success Team Lead
Salary: £36,000 base with £6,000 bonus
Location: Liverpool
Sector: B2B
As the Client Success Team Lead for this exciting technology company, you will be responsible for leading and managing the Account Management and customer support team to ensure the satisfaction, retention, and growth of the business's client base.
Your primary focus will be on developing and implementing strategies to drive client engagement, adoption, and overall success with the business. You will collaborate closely with sales, product development, and other cross-functional teams to align client needs with company objectives.
The ideal candidate will have a strong background in client success management, negotiation, exceptional leadership skills, and a passion for delivering excellent customer experiences. You must also come from a B2B sales background, have full right to work in the UK, and possess a full driving license and vehicle.
The role will be based in the office initially, with the option of working on a hybrid basis (3 days from the office & 2 days from home) once probation has been passed.
If you are interested in this Client Success Team Lead role, simply apply to the advert.
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