Job summary This is an exciting opportunity to join a friendly Team at the core of the NHS West Yorkshire Integrated Care Board (WY ICB). You will be working in a fast-paced environment, providing an efficient, professional, high quality and comprehensive administrative service to Board members, meeting the individual needs of each function Working to the Business Manager, you will work autonomously as part of a Team providing a wide range of administrative responsibilities including diary / email management and support to complex meetings, ensuring that necessary and effective systems are in place across the team to provide a responsive and confidential administrative service to Board members. With a keen eye for detail and the ability to act proactively and adapt in a dynamic environment, you will also work collaboratively with colleagues, partners and stakeholders across West Yorkshire, aiming to make a positive contribution and ensure delivery of the organisational mission and values. We are seeking enthusiastic team players who have demonstrable relevant experience, are passionate about making a difference and whose values and behaviours align with those of our Partnership. In return, we are committed to maintaining a supportive and flexible working environment and promoting a culture where our staff feel empowered to carry out their roles to the best of their ability and are supported with any development needs. Main duties of the job To provide a comprehensive administrative/ PA service to members of the WY ICB Board including the production and coordinating of correspondence, agendas, both formal and informal minutes of meetings, reports and presentational material, to a high standard and in accordance with agreed corporate standards. Manage effective, efficient and proactive systems so as to assist with workload of Board members. ensuring that appropriate communications are actioned and supporting documents are easily accessible. Undertake diary management for Board members - This will include arranging and coordination of meetings (both internally and externally), using own initiative through agreement of priorities to resolve conflicting appointments and schedules often at short notice to meet changing demands/ requirements. Booking rooms, appropriate accommodation, travel arrangements, equipment and catering as required Act as a first point of contact for communications received by Board members, initiating and coordinating communications and responses on their behalf, exercising judgement as to the appropriate response and providing any relevant supporting information as appropriate. To provide a high quality, comprehensive and confidential administrative support service to Board members including the Chief Executive, Chair, Executive Directors and Non-Executive Members. About us NHS West Yorkshire ICB works to improve population health and reduce inequalities, addressing diverse community needs. As part of the West Yorkshire Health and Care Partnership, we collaborate with local councils, health providers and community organisations. We value diversity as a strength that enhances creativity and patient outcomes. Committed to fostering an inclusive and supportive workplace, we prioritise wellbeing and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristics. We support Carers with a Carer friendly environment and a working Carer passport. As a Mindful Employer, we support employees and applicants with mental health conditions. As a Disability Confident Employer, we guarantee interviews for suitable applicants meeting the essential criteria. Please let us know of any required adjustments. Lease cars are a benefit offered by the organisation subject to eligibility. Fleet Solutions provides these cars, and any Fleet cars will transfer (novate) through them. The organisation cannot transfer cars from other lease providers that Fleet Solutions will not novate with. Note: This advert may close early due to high application volume, or be paused or withdrawn in line with our policies if an applicant at risk or on pay protection applies. Date posted 04 March 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Contract Permanent Working pattern Full-time Reference number D9475-ICB-627B Job locations West Parade Wakefield West Yorkshire WF1 1LT Job description Job responsibilities To work collaboratively as part of the Corporate Support Team (CST) to provide a high quality comprehensive administrative / PA service to members of the NHS West Yorkshire Integrated Care Board (WY ICB) including the Chief Executive, Chair, Executive Directors and Non-Executive Members. The postholder will be required to demonstrate exceptional organisational and administrative skills and have the ability to work independently with considerable autonomy, using discretion, judgement and critical analysis to manage a range of facts and situations, often of a complex nature. The role requires the ability to act proactively and react within a dynamic environment, with significant resilience. They will undertake the full range of administrative duties including diary and email management; support to senior Partnership meetings (including agenda setting, coordination of papers and minute taking); organisation of events; hospitality bookings; management of information; dispersal of wide-ranging communications; and any other administrative duties/ responsibilities in support of the WY ICB as necessary. The postholder will be required to demonstrate highly competent leadership and organisational skills, with the ability to streamline and implement administrative processes to improve effectiveness in such a way as to make a direct and positive contribution to the running of the NHS WY ICB. They will balance priorities through effective delegation and line management of administration staff as designated. It is essential that the postholder undertakes these duties with a high degree of confidentiality and integrity, showing flexibility, initiative and enthusiasm. They should aim to add value and operate as an integral part of the Team, working in harmony with colleagues in each of our five Places (Bradford District and Craven, Calderdale, Kirklees, Leeds and Wakefield District) to ensure delivery of the organisational mission and values Job description Job responsibilities To work collaboratively as part of the Corporate Support Team (CST) to provide a high quality comprehensive administrative / PA service to members of the NHS West Yorkshire Integrated Care Board (WY ICB) including the Chief Executive, Chair, Executive Directors and Non-Executive Members. The postholder will be required to demonstrate exceptional organisational and administrative skills and have the ability to work independently with considerable autonomy, using discretion, judgement and critical analysis to manage a range of facts and situations, often of a complex nature. The role requires the ability to act proactively and react within a dynamic environment, with significant resilience. They will undertake the full range of administrative duties including diary and email management; support to senior Partnership meetings (including agenda setting, coordination of papers and minute taking); organisation of events; hospitality bookings; management of information; dispersal of wide-ranging communications; and any other administrative duties/ responsibilities in support of the WY ICB as necessary. The postholder will be required to demonstrate highly competent leadership and organisational skills, with the ability to streamline and implement administrative processes to improve effectiveness in such a way as to make a direct and positive contribution to the running of the NHS WY ICB. They will balance priorities through effective delegation and line management of administration staff as designated. It is essential that the postholder undertakes these duties with a high degree of confidentiality and integrity, showing flexibility, initiative and enthusiasm. They should aim to add value and operate as an integral part of the Team, working in harmony with colleagues in each of our five Places (Bradford District and Craven, Calderdale, Kirklees, Leeds and Wakefield District) to ensure delivery of the organisational mission and values Person Specification Qualifications Essential Knowledge of a full range of administrative procedures/developed corporate administration skills acquired through NVQ3, RSA3 or equivalent; or demonstrable practical experience Skills & behaviours Essential Advanced competency in using Microsoft Office products (including Outlook, Word, Excel, PowerPoint) Excellent interpersonal, written and presentational communication skills and the ability to effectively engage at all levels in order to ensure work is delivered Able to work independently, manage own workload and use own initiative Excellent organisation skills and the ability to prioritise workload and manage competing demands, working to tight deadlines High degree of attention to detail, able to work accurately, identifying errors quickly and easily Experience Essential Good understanding of the NHS and wider health and care system and structures; or demonstratable transferable experience Experience of effectively managing busy, complex diaries Experience of managing competing priorities and programmes of work Experience of working with directors or senior management, or considerable demonstratable evidence of working in a complex environment at a high-level Experience of agenda setting and formal minute taking at a senior level A proven track record of adaptability and flexibility within and across the work environment Experience of working across organisations to achieve shared goals A proven track record of adaptability and flexibility within and across the work environment Desirable Supervisory or line management experience Person Specification Qualifications Essential Knowledge of a full range of administrative procedures/developed corporate administration skills acquired through NVQ3, RSA3 or equivalent; or demonstrable practical experience Skills & behaviours Essential Advanced competency in using Microsoft Office products (including Outlook, Word, Excel, PowerPoint) Excellent interpersonal, written and presentational communication skills and the ability to effectively engage at all levels in order to ensure work is delivered Able to work independently, manage own workload and use own initiative Excellent organisation skills and the ability to prioritise workload and manage competing demands, working to tight deadlines High degree of attention to detail, able to work accurately, identifying errors quickly and easily Experience Essential Good understanding of the NHS and wider health and care system and structures; or demonstratable transferable experience Experience of effectively managing busy, complex diaries Experience of managing competing priorities and programmes of work Experience of working with directors or senior management, or considerable demonstratable evidence of working in a complex environment at a high-level Experience of agenda setting and formal minute taking at a senior level A proven track record of adaptability and flexibility within and across the work environment Experience of working across organisations to achieve shared goals A proven track record of adaptability and flexibility within and across the work environment Desirable Supervisory or line management experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS West Yorkshire Integrated Care Board Address West Parade Wakefield West Yorkshire WF1 1LT Employer's website http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)