Job summary We are looking for a forward thinking Unit Manager who has an eye for detail, who has the patient at the centre of everything they do and will support the team to do the same. You will provide operational leadership and direction to our Inpatient Unit Team to provide holistic, skilled, high-quality, patient-centred palliative care to patients and their families Working as part of the Inpatient Unit Senior Management Team, you will support the Head of Inpatient Services and Nurse Consultant by providing operation leadership with a view to developing an inspiring culture of excellence across the Inpatient Unit Services and ensure our services are delivered in line with our CORE values. Main duties of the job Direct management and motivation of the In-Patient Palliative Care Unit including; Providing general management across the unit 60% and working clinically 40%, supporting the team through rota management, training and education, service delivery and improvement, managing complaints and concerns, ensuring staff members complete training. Implementing audit and research findings, playing an active part in IPU Senior Management Team meetings to assist in strategy development, Risk Management; Managing risks and implementing positive change, as necessary, across the unit to support such improvementsIncident Reporting including ; Managing, investigating and learning from incidents that occur within the unit, creating a culture in which incidents are seen as an opportunity to improve and are shared as a whole team. Decision Making Responsibility is at management level - making decisions that impact the immediate team (team of 40), consulting with the HO In-Patient Services on anything that impacts the wider organisation. Key working relationships including; Daily/weekly - Palliative Care team, patients, patient relatives, consultants, specialist service providers volunteers, HR, bank staff, other care departments across the hospice and external agencies.Any other reasonable duties required within the scope of the role. About us North London Hospice has been at the heart of our community for more than 40 years, supporting more than 3,500 every year across the boroughs of Barnet, Enfield and Haringey. Through our vision of the best of life, at the end of life, for everyone, we provide outstanding care to our patients. We pride ourselves on the dedication and quality that we can bring to any situation, and as a result, our charity has become a beacon of care and support to our community. Our hospice continues to play a crucial role in helping services work together to meet the needs of those in our community living with a variety of conditions. We're passionate, caring and focused on ensuring that everyone who uses our services are cared for and supported at one of the most important moments of their lives. In addition, we also support people in transition between services, sectors, and specialisms. To do this, we must ensure that all our services and teams continue to form vital strategic partnerships and we need to make sure we have the best possible leaders to deliver. The successful candidate will have outstanding communication skills and be able to engage with people across our community. We are looking for someone who is just as comfortable communicating with a patient as they are with a volunteer or Chief Executive. Date posted 10 February 2025 Pay scheme Other Salary £53,034 to £59,593 a year per annum Contract Permanent Working pattern Full-time Reference number IPU Unit Manager Job locations North London Hospice - Inpatient Unit 47 Woodside Avenue London N12 8TT Job description Job responsibilities Please see attached job description in documents section for further details For further information please contact Jo Hempstead via email jhempsteadnorthlondonhospice.co.uk Job description Job responsibilities Please see attached job description in documents section for further details For further information please contact Jo Hempstead via email jhempsteadnorthlondonhospice.co.uk Person Specification Registered Nurse Essential Five years Leadership experience Desirable Palliative Care experience Person Specification Registered Nurse Essential Five years Leadership experience Desirable Palliative Care experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name North London Hospice Address North London Hospice - Inpatient Unit 47 Woodside Avenue London N12 8TT Employer's website https://www.northlondonhospice.org/ (Opens in a new tab)