Operational Support Grade
This is an extraordinary job that requires a unique individual to play a key part in supporting the day-to-day running of a busy prison.
About the Role
You will be part of a supportive team performing various tasks, including security and searches at the gate, managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
The role involves a combination of desk duties and physical tasks such as lifting, carrying, and walking to accompany vehicles across the prison grounds.
Key Responsibilities
* Security and searches at the gate
* Managing deliveries
* Supervising visitors
* Monitoring phone calls and CCTV
What We Offer
* Great training and opportunities for progression and development
* Annual leave: 25 days on appointment, increasing to 30 days after 10 years' service (pro-rata)
* 9 days bank, public, and privilege holidays
* Paid Level 2 apprenticeship in customer service
* Civil Service pension scheme
* Season ticket loans
* Retail discounts
* Employee Assistance Programme
* Cycle to Work scheme
Requirements
* No qualifications required
* Good communication skills
* Ability to remain calm under pressure
Opportunities for Progression
The Operational Support Grade role provides significant knowledge and experience of how a prison operates, offering opportunities to move into other prison jobs, including the OSG to Prison Officer conversion scheme.