Job Description: Job Title: Business Support Manager for Global Markets VaR and EMEA coverage Corporate Title: up to Director Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us Location Overview: Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: The Model Risk Management – Business Support Manager for Global Markets VaR and EMEA coverage is responsible for supporting the Global Markets VaR and EMEA Organization and Model Risk Officer through implementation of strategic MRM programs, which will continue to enhance the effectiveness of Model Risk’s processes and drive continue improvements. You will engage with an extensive set of stakeholders and activities, both within Model Risk Management and also with key partners such as Model Development and Control teams, to understand model risk processes end-to-end and drive effective and sustainable improvements. Responsibilities: Ability to deliver against strategic programs and projects across a range of disciplines (including delivery of large-scale technology solutions, platform / application automation and process re-engineering enhancements) Partner with MRM colleagues and key stakeholders to understand model risk requirements, frameworks and best practice Support the execution of the work through adopting a process-focused approach; understand, manage and improve processes end-to-end throughout the model development / validation / ongoing monitoring lifecycle Support the coordination and review of financials, personnel, and strategic pipeline reviews Communicate effectively with executive leadership and sponsors, providing informative updates and quantification of benefits to the Enterprise; effectively escalating risks, issues and decisions when appropriate Ensure various working groups and one-on-one contacts with stakeholders are effectively managed and organized, including clarity across analysis requirements and inter-connected deliverables What we are looking for: Demonstrable experience in financial services industry, program management or experience in a related field Proven delivery of Operational Excellence and a continuous improvement mindset Creative and analytical thinking skills - with ability to comprehend, document, evaluate and improve complex business processes Self-starter and ability to work a high degree of independence Proven ability to gather, interpret and deliver on business requirements (working with both technical and non-technical business teams) Advanced written, verbal, presentation creation and delivery skills Excellent organization and planning ability Experience of enterprise change policy and standards beneficial Benefits of working at Bank of America: UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts and Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.