Customer Service Advisor - Watlington, Watlington
This role is with a client, GCB, an established multi-group offering a wide range of property services across the UK, seeking to expand its team of Customer Service Advisors in the Oxford area.
Job Details
* Location: Watlington, United Kingdom
* Job Category: Customer Service
* EU work permit required: Yes
* Job Reference: 972ae4cc75b7
* Job Views: 7
* Posted: 26.04.2025
* Expiry Date: 10.06.2025
Job Description
As a Customer Service Advisor, you will be part of a busy service team, responsible for supporting the daily operations of various departments. This role offers a potential for long-term career growth and progression.
Ideal candidates will have experience in the property industry, customer care, or administration, but strong administrative or customer service backgrounds are also considered.
This is an exciting opportunity to join a successful and expanding business.
Benefits
* Career progression opportunities
* Parking facilities
* Overtime paid
Requirements
* Excellent written and verbal communication skills
* Clear and correct communication with customers and service providers
* Experience in administration
* Strong problem-solving skills
* Ability to prioritize effectively across departments
* Teamwork and independent working skills
Responsibilities
* Understanding the company's profile to assist customers and service providers
* Daily communication with service providers via phone or email
* Effective communication across various channels
* Maintaining customer records and referring leads to sales
* Reporting and escalating customer complaints as needed
Working Hours
* Monday to Friday, 8:30 AM – 5:30 PM or 9:30 AM – 6:30 PM (on rota)
* Occasional Saturday (paid Overtime)
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