Your new companyHays are working on an exclusive basis with a well established business in Telford looking for a Sales Administrator on a permanent basis. This is an exciting, varied opportunity. Your new roleAs a Sales Administrator, the position supporting a team and duties include:
* Sales Support: Assist the sales team with administrative tasks, including order processing, invoicing, and customer enquiries.
* Customs Documentation: Prepare and manage all necessary customs documentation for international shipments, ensuring compliance with regulations.
* Customer Service: Provide excellent customer service by addressing client queries and resolving issues promptly.
* Data Management: Maintain accurate records of sales transactions, customer interactions, and shipment details in our CRM system.
* Coordination: Liaise with logistics providers, customs brokers, and other stakeholders to ensure smooth and timely delivery of goods.
* Reporting: Generate regular reports on sales performance, shipment status, and customs compliance.
* Process Improvement: Identify opportunities to streamline sales and customs processes for increased efficiency.
What you'll need to succeed
1. Experience: Minimum of 7 years of experience in sales administration and customs procedures.
2. Education: Bachelor's degree in Business Administration, International Trade, or a re...