JOB TITLE: Transport General Manager
LOCATION: Kettering, Northamptonshire
PACKAGE: £85-95k plus superb benefits
WAY OF WORKING: Mostly office based, close to Kettering and occasional visits to multiple sites.
THE BUSINESS: My client is a well-known 3rd party logistics company with a superb brand and an outstanding portfolio of clients.
THE OPPORTUNITY: This is a varied leadership opportunity that involves a combined operation of direct store delivery, trunking to outbases, cross docking services and final mile store delivery. You’ll be leading my client's customer relationship through strategic partnering and leading the operational activities through your operational management team, ensuring my client continues to offer best-in-class service through safety, commercial, profit, retention and contractual objectives.
Key accountabilities:
* Resource management and control, including fleet build & renewal strategy, people recruitment, development, engagement & retention to deliver customer volume within agreed KPIs and open budgets.
* Safety, legal and policy compliance including fleet audit compliance, Ops Ex standards compliance and delivery of a safe operation through the achievement of H&S standards and KPIs.
* Deliver operational solutions to delight the customer within agreed KPIs, including yard management across both sites in the Midlands campus, trunking from Midlands campus to multiple outbases across the UK & NI.
* Set strategy for the contract to deliver objectives and continuous improvement for their customer and my client, communicating and cascading the strategic road map, through colleague engagement and empowerment for meaningful, purposeful work.
* Own the closed book procurement and management within SLA of subcontract hauliers, for trunking to Ireland, the operation of an Irish Outbase and final mile store delivery in Ireland with agreed budget and service KPIs.
* Represent the Contract at regional/national conferences and collaboration opportunities to drive synergy and innovation to add value.
Key Skills required:
* Strong seasoned GM experience (fashion/volume store retail), with large open book budget responsibility and leading all aspects of the contract and operation, with proven delivery and innovative performance/operational excellence.
* Knowledge of customer lifecycle with start-ups and maturing the operation, including knowledge of support services (3PL).
* Exemplary customer relationship management skills with flexibility in style, approach and engagement with numerous senior customer partners.
* Excellent commercial acumen, with dynamic understanding of ‘open/closed book’ contracts.
* Succeeds in building effective stakeholder and colleague relationships with the ability to influence management team’s thinking to deliver high performance through a culture of inclusivity, accountability and ownership.
If you are interested in the role, please apply to this advert or contact James McAbendroth @ C4S Search.
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