Who You Are You are a dedicated and compassionate individual who is committed to making a difference in the community. You possess a strong understanding of housing laws and regulations and are eager to contribute to solving homelessness issues. What the Job Involves As an officer, you will be responsible for the progression of homelessness applications to Liverpool City Council. This involves making contact with applicants, making decisions based on their circumstances, and making referrals to partner agencies. Your role will also include duties outlined by the Housing Act 1996, as amended, and the Homelessness Reduction Act 2017. Skills Understanding of the Housing Act 1996 and HRA 2017 Strong decision-making skills Excellent communication abilities Ability to liaison with partner agencies Problem-solving orientation