Our client pioneers transformative AI research and development, collaborating with universities, startups, and public sector organisations to deliver cutting-edge projects. Due to expansion, they’re seeking to recruit an Business Support Manager, paying up to £37,500 to be based from their offices in Central Manchester, where there is a hybrid working policy in place.
As an Business Support Manager, you’ll play a vital role in ensuring smooth business operations within our client’s innovative organisation. Reporting to the Managing Director, you will oversee administrative, operational, and recruitment functions while driving process improvements and supporting company growth.
What is expected of the Business Support Manager?
* Line Management of an Executive Assistant
* Setting up customer files and performing light CRM configuration tasks when required.
* Hands-on involvement in essential operational and administrative support ensuring continuity. Including responsibility to oversee and personally complete if necessary: the organisation of, and chairing of frequent internal and external meetings. agenda creation for meetings with external stakeholders.
* Ensuring that all business tasks are clarified and converted into SMART objectives from minutes/notes, assigned owners, and resolved promptly, with follow-up on actions and adjustments made as needed to accommodate evolving project requirements.
* Bridge any communication gaps between technical and non-technical staff as required.
* Awareness and implementation of reasonable adjustments and other measures to support equity and inclusion, upward and across the team including and stakeholders. This includes anticipation of needs both future and ongoing and horizon scanning (e.g. seeking assistive technologies, ensuring access requirements are met, acting as advocate, etc.)
* Administration and organisation of stock legal documents for signing, e.g. NDAs
* Supporting recruitment activity (5 campaigns a year), from scoping the role, to advertisement, to interviewing and DBS vetting to full onboarding of candidates. This includes creating and facilitating the organisations’ ability to support Visa applications and sponsorships for international team members.
* Establishing and ongoing improvement and review of key processes to ensure they are robust, scalable, and flexible
* Creation of external and internal documents, including reports, presentations for external bodies, formal communications, process maps, etc.
* Horizon scanning, seeking opportunities for learning and development, e.g. training for regulatory standards, webinars on best practices in industry, etc.
What we look for in a Business Support Manager?
* Strong leadership, line management experience.
* Strong organisational skills
* Exemplary verbal Communication.
* Task management
* Capability to work in a high-pressure environment
* Upward management.
What the Business Support Manager will receive?
* Up to £37,500
* Hybrid working
* A collaborative and innovative work environment.
* Professional growth opportunities, including training and mentoring.
* The chance to contribute to transformative AI projects with real-world impact.