Description
HR Assistant - Heathrow Office
The HR Assistant will play a crucial role in the seamless daily operations of the HR department. This position is responsible for maintaining employee records and providing senior-level administrative support to the generalist HR Managers and Payroll Manager. The aim is to ensure efficient and effective HR processes, contributing to the overall success of the department and wider firm.
Join our fast-paced and friendly HR team in Staines (Heathrow) for an exciting growth opportunity! In response to an ambitious and growing firm, we're undergoing significant transformations to enhance our HR delivery. This includes the implementation of new HR and payroll systems (HiBob and Pento) and a thorough review and documentation of our internal procedures.
We are seeking an enthusiastic, adaptable, and highly numerate colleague to help drive these initiatives forward. If you're ready to make a meaningful impact in a dynamic environment, we want to hear from you!
The following responsibilities are indicative of how we anticipate the role will be shaped.
Day-to-Day HR Operations:
1. Assist with routine HR functions and duties to ensure smooth departmental operations.
2. Respond promptly to employee queries in the HR inbox regarding HR processes, policies, and payroll matters.
Administrative Activities:
3. Oversee employee onboarding and offboarding processes, ensuring all documentation is complete and accurate.
4. Prepare and manage various HR documents, letters, and mail merges.
5. Calculate employee entitlements and input employee data changes into the HR Information System (HRIS).
Benefits Administration:
6. Administer employee benefits programs, including childcare vouchers, Private Medical cover, Group Income Protection, and Death in Service schemes.
Data Monitoring and Reporting:
7. Monitor HR data such as sickness absence and holiday utilisation.
8. Prepare and present HR metrics reports.
9. Respond to ad hoc data requests with accurate and timely information.
Support to HR Managers:
10. Assist HR Managers with employee relations, performance management, and employee engagement initiatives.
11. Provide administrative support for various HR activities and projects such as the annual salary review, the annual benefits window and holiday year end.
HR Projects and Initiatives:
12. Contribute to the implementation of HR projects and initiatives, supporting the continuous improvement of HR processes and systems.
Required Skills & Knowledge
13. Good understanding of HR and payroll processes and procedures.
14. Familiarity with HRIS systems, particularly HiBob and Pento (preferred but not essential).
15. Exceptional organisational skills and attention to detail.
16. Strong written and verbal communication skills.
17. Ability to handle confidential information with the utmost discretion.
18. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
19. Advanced knowledge of Excel, including Pivot tables, VLOOKUP, and other formulas
20. Capability to work both independently and collaboratively as part of a team.
21. Strong problem-solving and decision-making skills.
22. A proactive mindset to challenge and improve existing processes.
23. Ability to remain composed and effective under pressure.
24. Excellent customer service skills.
Travel requirements
Some planned travel is required to other office locations.