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Membership Experience Host - Everlast Gyms, Barrow-in-Furness
Client:
Frasers Group
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
15cfbb5810d8
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Job Description
Main Duties and Responsibilities:
* Maximize every member and guest’s experience in our club.
* Support sales and retention of memberships through excellent customer service.
* Contribute to the cleaning and hygiene standards of the club as required.
* Be a competent key holder, covering shifts as needed.
* Understand and operate the membership software system.
* Stay updated with current Fitness Challenges, Class descriptions, and gym floor focus, and participate in these activities.
* Support the Fitness Manager with Gym Floor duties.
* Experience the products and services offered.
* Maintain cleanliness of facilities, supporting the team in upkeep.
* Drive secondary sales and meet spend KPI targets.
* Handle member complaints effectively and inform the relevant manager.
Qualifications
Need to be:
* Outgoing with a positive mindset.
* Competent in administrative duties.
* Driven, ambitious, eager to learn and develop.
* Willing to participate in learning and development opportunities.
* Able to perform operational key holder duties.
* Passionate about fitness, administration, and customer service.
* Flexible to work shifts and support the team.
* Target-focused to support sales and retention goals.
Additional Information
Visit our LinkedIn page to see more of what our brand does.
This opportunity at Frasers Group is for the fearless. Embrace our principles:
* Think without limits - Think fast, fearlessly, and lead the team.
* Own it and back yourself - Take responsibility for the basics, your role, and results.
* Be relevant - To our people, partners, and the planet.
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