About Network Rail
Our Route
The West Coast South route stretches from the south of Crewe to London Euston, carrying millions of passengers, and up to 10% of the country's freight traffic each year. Our route contains the West Coast main line which stretches over 1,000 miles of track and has 64 passenger stations. It's also the busiest mixed-use railway in Europe, forming Anglo-Scottish journeys between London, Glasgow and Edinburgh, as well as providing commuter links to the capital through Hertfordshire, Northamptonshire, and Buckinghamshire.
The West Coast main line was electrified in the 1960s, allowing for longer, faster train services for passengers and freight. This meant that London Euston Station has to be rebuilt to create space for the new overhead equipment and was the first station in London to provide express passenger journeys to distant cities.
Our Region
Our North West & Central region runs from London Euston and Marylebone in the South through the Chiltern and West Midlands regions, the North West of England, and Cumbria before joining with Scotland at Gretna. We are home to the West Coast Mainline, the busiest mixed-use railway in Europe, serving London, Birmingham, Manchester, Liverpool, Edinburgh, and Glasgow.
We're a very busy region, with 1.3 million passengers travelling on our rails every weekday, and 700,000 tonnes of freight moved a week. With 571 stations in the North West & Central region, we make up a quarter of Britain's railway system.
We are committed to transforming the North West & Central region into a customer-focused service organisation, putting passengers first. We will prioritise safe, reliable train services against the ongoing need to build a bigger, better railway capable of transporting more people and produce in the future.
For us, Diversity means recognising differences between people while valuing the contribution they make. Inclusion means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.
We value the commitments you may have outside of work and will consider flexible and hybrid working applications. If we can make it work we will!
This is a secondment opportunity for 12 Months.
About the role
Every day will be different, but you can expect to be involved in the following activities:
1. Direct, develop and foster a culture of structured continuous improvement across the route in alignment with the routes structured continuous improvement strategy and Network Rail framework.
2. Delivery and engagement manager accountable for the effective management and delivery of portfolio initiatives to deliver the routes structured continuous improvement strategy.
3. Manage the provision of Controller competence training (and appropriate awareness training) across the route, including HR Tools, techniques, leadership skills and behaviours.
4. Coach and mentor route team members on structured continuous improvement and techniques, providing coaching and support.
5. Develop training plans to meet business targets and maintain training and capability matrices for assigned portfolios.
6. Direct and drive a sustained culture of structured continuous improvement challenging existing processes, exploring new ways of working, benchmarking, observations, best practice, feedback and analysis presenting business cases for change and supporting proposals.
7. Deliver and govern portfolios in line with Network Rail's framework and benefit realisation model within agreed timeframes, quality and cost parameters.
8. Work with other functions/members of the route Change team to confirm strategic alignment across the route.
In order to be successful in this role, we would like you to have/to be:
* Advanced knowledge of Lean/Continuous Improvement tools, techniques and methodologies
* Successful experience in competence management
* Understanding of Operations Control and roles within it
* Proven Stakeholder management experience.
* Competent in EDS and qualified Assessor
* Effective leadership qualities and excellent interpersonal and communication skills.
* Proven successful influencing skills and previous line management experience
* Strong communication skills
* Committed to continued Continuous Improvement professional development
We would also like but it isn't crucial to have/to be:
* Verifier
* Knowledge of the Rail Industry
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