Job summary Chy is a residential rehabilitation unit in Truro, providing drug, alcohol and mental health treatment services to some of the most vulnerable and disadvantaged people in society. We have an 18-bed main property and a further 8 beds in a block of flats on the grounds that are used as 'move on' accommodation for those with more specific therapeutic needs. Main duties of the job You will be joining a team of passionate people, with the opportunity to work alongside a multi-disciplinary team of person-centred counsellors and a psychoanalytic art therapist. As a Residential Support Worker, you will support our residents to engage in activities that develop their independent living skills such as cooking, cleaning, shopping, and most importantly, learning to have fun in their sobriety. There will be the opportunity to co-facilitate workshops around basic life skills and goal-setting. About us WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. Date posted 05 March 2025 Pay scheme Other Salary £13 to £13 an hour Contract Permanent Working pattern Flexible working Reference number oc-1741164174-X94NX Job locations Truro Truro TR1 1JE Job description Job responsibilities We are looking for casual members of staff to work shifts as and when required by the service. More information on hours will be given at the interview. Commitment to work flexible and unsocial hours including evenings, weekends, bank holidays and sleep ins (as required), is essential. Job Opportunity All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised. Chy welcomes people from all over the UK who wish to heal, grow and make changes to their lives. Many of the people who come to us have experienced multiple traumas and are living with acute mental health support needs. This is an exciting time to join the team following a year of developments and improvements to the services offered. We are looking for someone who has experience of working or volunteering with substance misuse clients ideally in a residential setting. Benefits Enhanced annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice Enhanced maternity, paternity and adoption leave 2 days paid volunteer leave per year Auto-enrollment into We Are With You's pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Job description Job responsibilities We are looking for casual members of staff to work shifts as and when required by the service. More information on hours will be given at the interview. Commitment to work flexible and unsocial hours including evenings, weekends, bank holidays and sleep ins (as required), is essential. Job Opportunity All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised. Chy welcomes people from all over the UK who wish to heal, grow and make changes to their lives. Many of the people who come to us have experienced multiple traumas and are living with acute mental health support needs. This is an exciting time to join the team following a year of developments and improvements to the services offered. We are looking for someone who has experience of working or volunteering with substance misuse clients ideally in a residential setting. Benefits Enhanced annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice Enhanced maternity, paternity and adoption leave 2 days paid volunteer leave per year Auto-enrollment into We Are With You's pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Person Specification Qualifications Essential A driver, with a full UK driving licence and access to the use of a vehicle Qualified to OCN/NVQ Level 3 or equivalent or willing to achieve this within 12 months Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. Experience Essential Energetic and enthusiastic, with a willingness to get involved Empathic towards the different needs of our residents Flexible and willing to work a range of shifts, including weekends and sleep-ins Able to demonstrate experience of working or volunteering in the health, social care, criminal justice or other specialist setting, with a successful track record of working with substance misuse clients Knowledge and understanding of health and safety, including assessing high-risk situations for service users Experience of working in a residential setting Person Specification Qualifications Essential A driver, with a full UK driving licence and access to the use of a vehicle Qualified to OCN/NVQ Level 3 or equivalent or willing to achieve this within 12 months Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. Experience Essential Energetic and enthusiastic, with a willingness to get involved Empathic towards the different needs of our residents Flexible and willing to work a range of shifts, including weekends and sleep-ins Able to demonstrate experience of working or volunteering in the health, social care, criminal justice or other specialist setting, with a successful track record of working with substance misuse clients Knowledge and understanding of health and safety, including assessing high-risk situations for service users Experience of working in a residential setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name We Are With You Address Truro Truro TR1 1JE Employer's website https://www.wearewithyou.org.uk/ (Opens in a new tab)