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Company Description
Job Description
STORE MANAGER - MAX MARA CORNER @SELFRIDGES LONDON
Max Mara is seeking a Store Manager for our corner within Selfridges, London.
We are looking for a dynamic, results-driven professional with solid experience as a Store Manager in department stores or within structured and international retail organizations, ideally in the fashion and/or luxury retail sector. The ideal candidate combines strong leadership skills, a passion for fashion, and a sharp customer focus.
KEY RESPONSIBILITIES
* Oversee all daily operations of the Max Mara corner within Selfridges, ensuring maximum operational efficiency and delivering an exceptional customer experience.
* Implement visual merchandising guidelines and optimize product presentation to drive sales and reflect the Max Mara brand standards.
* Build lasting relationships with clients, providing personalized styling advice and tailored service.
* Monitor sales performance and KPIs, proposing commercial actions to achieve the store's targets.
* Act as the main point of contact between the corner and central corporate departments (Retail, Buying, Visual Merchandising, etc.).
* Lead, coach, and motivate the store team, fostering a positive and collaborative work environment.
* Manage staffing needs, including scheduling, holidays, training, conflict resolution, and team development.
* Uphold Max Mara's brand values, ensuring a consistently high level of service and presentation.
IDEAL CANDIDATE PROFILE
* Passion for fashion and the luxury industry, with a strong understanding of department store dynamics.
* Proven leadership and team management experience.
* Previous experience within a department store is highly desirable.
* Proficient in using digital tools and technology to enhance the customer shopping experience.
* Excellent customer service skills with a proactive, solution-driven approach.
* Ability to manage and develop teams effectively, while maintaining a collaborative spirit.
* Fluency in English is essential; Italian is a plus.
* Flexible, motivated, and goal-oriented with a drive for success.
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