Are you ready to step into a rewarding career with a company whose main values are sustainability, innovation, resilience, and excellence? We have an exciting opportunity for an Operations Manager to join our client's fine outdoor furniture company. Our client is a leader in their field and is highly respected in the community of garden enthusiasts and professionals across the luxury goods and services market. They keep sustainability at the forefront of everything they do. They have created a positive, inclusive company culture and place a high value on personal development. Plus, you'll enjoy a host of benefits, including:
* 27 days holiday plus bank holidays.
* Christmas bonus after one year’s service.
* Birthday off.
* Company bonus scheme.
* Flex holiday scheme allowing an additional 5 days to be purchased.
* Cycle to work scheme.
Why choose this opportunity?
* High value on personal development.
* You will be working for a highly respected company with a B Corp Accreditation.
* Cutting-Edge Expertise: Join a team dedicated to shaping a sustainable future.
Key responsibilities will include, as required:
* Define and execute the operational strategy.
* Lead changes to enhance efficiency in all operational areas.
* Maintain a visible leadership presence, providing guidance and support to teams.
* Oversee day-to-day operations, ensuring timely and efficient service delivery.
* Ensure all operations meet or exceed company standards.
* Develop and refine procedures to optimise service quality.
* Maintain systems for accurate reporting on operational activities.
* Ensure purchasing is managed and kept within budgets.
* Ensure production is closely managed to protect margins.
* Collaborate with managers on ways to improve operations.
* Establish processes and standards for departments.
* Ensure stock levels are set and satisfy company operational requirements across all departments.
* Work with the Financial Controller to review budgets quarterly.
* Ensure purchasing suppliers are reviewed annually against price and performance.
* Ensure all operations are managed effectively and achieve the agreed performance targets while working towards budgetary targets.
* Ensure monthly KPIs from direct reports are produced on time and delivered to CEO/Founder.
* Hold weekly meetings with direct reports to analyse activity and reports.
* Oversee workshop facilities and resources to ensure they are maintained and suitable for safe working.
* Ensure all facilities comply with regulations and Company Insurance.
* Oversee operational staff performance, ensuring roles and objectives are clear.
* Manage team culture and engagement, promoting a positive work environment.
* Ensure 1:1s are conducted and used to support staff development.
* Ensure effective financial management of operations, working with the Head of Finance to develop budgets and monitor expenditures.
Key Attributes
* Strong leadership and interpersonal skills.
* Ability to manage multiple priorities effectively.
* Strong problem-solving skills with a proactive approach.
* Excellent communication skills for engaging with stakeholders.
* Commitment to continuous improvement and high-quality services.
Useful Experience / Skills include:
* Customer Service.
* Decision-making.
* Analytical and critical thinking.
* Technical skills.
* Budgeting and forecasting.
* Organisational skills.
* Leadership skills.
* Attention to detail.
* Communication.
* Financial Management.
* Training and Development.
* Coordination skills and the ability to prioritise.
Take the first step towards a fulfilling career with a company that values innovation, professional development, and sustainability. Apply today to start your journey with a leader in the field!
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