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Account Manager @ Spectrum IT | Recruitment, Customer Service
I'm working with a prominent player in the aviation simulation and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area, their commitment to innovation, advanced technology, and exceptional customer service drives them to constantly push the limits of aviation training and simulation.
Senior Systems Engineer
The company is looking for a seasoned Senior Systems Engineer to join the team, reporting to the Head of Quality Assurance and Systems. This vital role involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers.
Key Responsibilities
* Gather and analyse customer requirements for system architecture, feature development, and third-party system integrations.
* Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts.
* Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives.
* Evaluate proposed solutions to ensure they meet customer and internal specifications.
* Offer system-level guidance and technical advice to various departments.
* Maintain consistent requirements baseline across all departments.
* Lead process improvement initiatives within the systems team.
* Stay updated with emerging technical topics to support both ongoing projects and internal needs.
* Travel to customer sites worldwide as necessary.
Who You Are
* An experienced systems engineer with expertise in requirements engineering and solution architecture.
* Proven background in engineering practices, methodologies, and tools.
* In-depth knowledge of ATC (Air Traffic Control) operational protocols and procedures, as well as the ATC/ATM environment.
* Skilled in deriving system component requirements from broad customer needs.
* Proficient in stakeholder management, capable of engaging effectively with individuals at all levels.
* A highly analytical thinker with strong attention to detail.
* A versatile professional capable of handling multiple tasks simultaneously.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Technology, Information and Internet
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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