To deliver server support in accordance with the organisations policies and procedures.Escalate and effectively manage server related issues to any 3rd party network support providersMaintain key wintel, storage and virtual systems to ensure business as usual.To assist in the delivery of service provision in accordance with the service level agreements.To document, develop and maintain the network and voice systems policies and procedures inaccordance with ITIL standards.To be the responsible delivery lead of technical related projects in line with CSU or Clientrequirements as directed by an Infrastructure Manager.To identify key risks and escalate them in accordance with the organisations procedures asappropriate.To assist with the planning and delivery of the local IT Business Continuity Plan (BCP) as part of theorganisations overall BCP, including the IT Systems Disaster Recovery Plan.To work in conjunction with other operational managers and specialists to support key projects andservice deliverables.Determine the training needs of the server team and design a training plan to meet these.Demonstrate Professional LeadershipTo keep up to date with emerging technologies and best practice and share knowledge withprofessional colleagues as appropriate.To support the implementation of wintel, storage and virtualisation based technologies.To identify and advise on service improvements on a continuous basis.To provide technical leadership for the resolution of Service Desk jobs relating to wintel, storageand virtualisation support problems.Establish and maintain relationships with service managers, clinicians, suppliers and appropriateNHS leads.Communicate complex information regarding systems to a wide variety of users and otherdepartment members.Ensure that all tasks and procedures are fully documented, accessible by others as required, andthat cross-cover procedures are maintained so that all tasks can be completed in the absence of thepost holder, whether planned or unplanned.Assist IT Users in making more effective use of the network based systems and resourcesAssist in the development of IT technical bids for new systems and services. Offer guidance on anyproposals by using the post holders knowledge and experience of complex IT systems.Manage the successful implementation of new or modified architecture elements within approved ITdevelopment projects to meet project timescale and budgetary targets.Provide training to other members of the department on any specialist systems that are in use toensure the system is used in the correct manner.Review the wintel, storage and virtualisation systems that are in use throughout the organisation toensure that they are configured correctly to meet the needs of the end users. Providerecommendations for any changes that need to be made.Designs and executes test plans, to verify correct operation of completed system implementations.Carry out regular reviews on the departments processes and procedures, in particular the businessContinuity plans and work with senior manages to test & redesign as appropriate.Produces test specifications as required for testers to follow, carries out fault diagnosis relating toextreme complex problems as part of installations, reporting the results of the diagnosis in a clearand concise manner.Participate in the on call rota.