Company Name] is a dedicated domiciliary care provider committed to delivering high-quality, person-centered care to individuals in their own homes. We support our clients in maintaining independence while ensuring their safety, dignity, and well-being. Job Summary: We are seeking a compassionate and detail-oriented Case Worker to join our team. The successful candidate will play a crucial role in assessing client needs, developing care plans, and ensuring the effective delivery of home care services. This role requires excellent communication, problem-solving, and organizational skills to support both clients and care staff. Key Responsibilities: Client Assessments: Conduct initial and ongoing assessments of clients to determine their care needs, preferences, and risks. Care Planning: Develop, implement, and review individualized care plans in collaboration with clients, families, and care teams. Liaison & Advocacy: Act as a key point of contact for clients, families, care workers, and external professionals (e.g., social workers, healthcare teams). Compliance & Safeguarding: Ensure that all care services align with CQC regulations, company policies, and safeguarding protocols. Monitoring & Quality Assurance: Regularly review care plans, conduct visits, and gather feedback to ensure the highest standards of care. Staff Support & Training: Provide guidance and support to care workers, ensuring they understand and follow client care plans effectively. Crisis & Risk Management: Address any urgent client concerns, respond to safeguarding issues, and report incidents in a timely manner. Administrative Duties: Maintain accurate records, update client files, and ensure documentation is completed in compliance with regulatory requirements. Requirements: Previous experience in a case worker, care coordinator, or similar role within the health and social care sector. Strong understanding of domiciliary care, person-centered planning, and safeguarding principles. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Knowledge of CQC standards and compliance requirements. Ability to work independently and collaboratively within a team. Full UK driving license and access to a vehicle (preferred). NVQ Level 3 or higher in Health & Social Care (desirable). Benefits: Bonus scheme Healthcare insurance 35 days annual per yr