Customer Relationship Manager - North Division
Barchester Healthcare is recruiting a Customer Relationship Manager to join the team supporting their North division. The role involves regular travel and overnight stays as needed to support a group of care homes across the North of England and Scotland, with the aim of increasing occupancy. The successful candidate will be a friendly sales professional with a healthcare background, responsible for all sales activity for the homes, including talking to potential new residents, engaging with current residents and relatives, and actively generating leads.
Main duties of the job
* Represent Barchester in a friendly and professional manner.
* Responsible for all sales activity for the homes.
* Talk to potential new residents over the phone and provide informative and welcoming tours of the homes.
* Engage with residents and relatives to understand their experience and requirements.
* Respond to sales enquiries.
* Actively generate leads and identify local marketing opportunities.
* Maintain a contacts database.
Qualifications
* Track record in sales and marketing, preferably in a care home setting.
* Excellent communication skills.
* Ability to present to individuals and groups.
* Experience building relationships within a local community.
* Full UK driving licence.
Benefits and Rewards
* Starting salary up to £42,500.
* Generous car allowance of £6,500 per annum.
* Competitive commission structure.
* Unlimited access to our generous refer a friend scheme, earning up to £500* per referral.
* Access to a wide range of retail and leisure discounts at big brands and supermarkets.
* Free access to medical specialists for a second opinion.
* Confidential and free access to counselling and legal services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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