Join TeamDA as an IT Technician Do you have a passion for providing great customer service? Are you looking for a challenge, variety, and a role that offers excellent development opportunities? If so, an IT Technician position with David Allen IT Solutions may be a great fit for you. We are looking for an experienced IT Technician who shares this vision to join our growing team. If you hold relevant Microsoft experience, have excellent attention to detail, and a passion for customer service, we want to hear from you. Working as an IT Technician with our firm means working as part of an award-winning local organisation renowned for its professionalism in providing first-class IT services to clients big and small, local and international. It also means working in an organisation that is committed to employee development and listens to the ideas and suggestions of its staff. If this sounds like the role for you, and you are an experienced IT Technician who has great communication, problem-solving, and organisational skills, we encourage you to apply to the vacancy below and become a key member of our team today Aims and Purposes of the Job As an IT Technician, you will work as part of a dynamic frontline services team to deliver excellent support to the David Allen IT Solutions clients, ensuring that their business IT systems empower them to work efficiently with minimal downtime. Not only will you be instrumental in resolving customer support requests and helping deploy end user hardware, but you will also have the opportunity to take ownership of deployment and project tasks. These tasks will be allocated to you by the Service Desk or Project Manager actioning these projects to resolution. About David Allen Established in 1997 and with a team of over 150 dedicated professionals working from our offices based in Carlisle, Dalston, Dumfries, Penrith and Workington. We provide our clients in Cumbria, South West Scotland and further afield, with a full business support package to ensure they can develop and succeed. Our services include specialisms in Accountancy, Tax, Financial Services, Agriculture, IT Solutions, Debt Recovery, Payroll, Wills and Probate. From the very beginning, David Allen have been committed to great client care blending the traditional values of business with the enthusiastic hands on attitude of a modern team of professionals. Application process Please review the job description and person specification on the Careers section of our website to understand our role and what we are looking for. If you think this sounds like the ideal job for you, then please submit your CV along with a summary of why you are suitable for the role. The closing date for applications is 10am on Thursday 20 March 2025.No agencies please. It is hoped to hold first interviews on Thursday 27 and Friday 28 March 2025. Please note we reserve the right to close this vacancy early if we receive sufficient applications for the role. ADZN1_UKTJ