We are working with a Main Car Dealership who are actively looking for a Service Advisor to join their friendly team in the Tonbridge area of Kent.
Job Role – Motor Vehicle Service Advisor
Salary: Negotiable depending on experience plus bonus
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customers’ needs
* Advising on timescales and collection arrangements
* Producing job cards on in-house computer system
* Updating customer and vehicle records
* Documenting all warranty work in accordance with manufacturer policy
* Preparation and completion of invoices
Minimum Requirements:
* Previous experience working as a Service Advisor within a motor garage
* Full driving licence
As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. My client is looking for someone with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
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