Job Summary:
We are seeking a passionate and experienced Supported Living Manager to oversee our supported living services. The ideal candidate will have a strong background in managing supported living environments, with demonstrated experience in business development and local market knowledge to secure clients. This role requires excellent people management skills, a collaborative approach, and a commitment to ensuring individuals receive high-quality, person-centred care.
Key Responsibilities:
1. Service Management
· Oversee the daily operations of supported living services, ensuring compliance with regulatory requirements and best practice guidelines.
· Develop and implement policies and procedures to enhance service delivery and ensure the well-being of service users.
2. Client Acquisition and Business Development
· Utilise local knowledge to identify and secure new clients, building strong relationships with local authorities, the NHS, businesses, educational institutions, and community organisations.
· Actively participate in business development activities to promote the services offered by Trust In Care.
3. Stakeholder Engagement
· Foster partnerships with stakeholders, including local authorities, healthcare professionals, community groups, and educational organisations, to ensure collaborative service delivery.
· Represent the organisation at community meetings and events to establish and maintain relationships with key stakeholders.
4. Staff Management and Development
· Recruit, train, and develop a high-performing team of care staff, promoting a positive and empowering work environment.
· Conduct regular performance reviews and provide ongoing support and training to staff to enhance their professional development and ensure high-quality care delivery.
5. Financial Oversight
· Manage budgets effectively, ensuring financial accountability and sustainability of supported living services.
· Monitor and report on key performance indicators to assess service effectiveness and identify areas for improvement.
6. Compliance and Quality Assurance
· Ensure that all services comply with relevant regulations, standards, and policies, including safeguarding protocols and health and safety regulations.
· Regularly evaluate the quality of care provided, implementing improvements as necessary to enhance service user satisfaction.
About You:
* Proven management and leadership experience in care settings
* Strong background in assisted living and senior care
* Familiarity with care plans and medication administration
* Experience in supervising staff within a care home environment
* Knowledge of Learning Disabilities, Mental Health and associated care practices
* Business development skills to enhance service offerings
Job Type: Full-time
Pay: £27,624.00-£32,337.00 per year
Additional pay:
* Yearly bonus
Benefits:
* Free parking
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Licence/Certification:
* Driving Licence (required)
Work Location: In person
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