Permanent - 36.15 Hours
Are you an experienced Neighbourhood Housing Officer with the ability to develop sustainable tenancies and deliver positive outcomes for the benefit of the community?
RBH has a fantastic opportunity for well-organized individuals who can manage a neighbourhood patch (Rochdale, Middleton, Heywood), delivering a proactive service that promotes sustainability and high levels of customer satisfaction. You will have a flexible approach, be able to self-manage, and look for innovative solutions. The ability to engage and empathize with customers is a must.
With strong networking and communication skills, you will be the front face of RBH in the community.
Our people at RBH support each other in tight-knit teams, and we each contribute to our unique society. Like them, you'll need to be passionate, aiming to provide a high-quality, customer-focused service. You will need excellent interpersonal skills to build and maintain strong and effective partnerships with customers, colleagues, and partner agencies.
Who are we looking for?
We are looking for someone who:
* Ideally has significant experience within social housing delivering high-quality housing management and/or lettings services within a community.
* Has the ability to build and maintain strong and effective partnerships with customers, colleagues, and other agencies.
* Has excellent Office 365 and general IT skills with the ability to produce documents and correspondence to a professional and accurate standard.
* Has the ability to identify risks and opportunities and react to these quickly and appropriately.
* Can effectively and efficiently manage workloads and meet deadlines through the use of flexible working arrangements.
* Has experience of effective partnership working to deliver positive outcomes for the benefit of the community.
* Has a full UK driving licence and access to a vehicle.
What's in it for you?
As an RBH employee, you will receive a range of fantastic benefits, including:
* SMART working arrangements
* Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part-time employees will receive a pro-rata entitlement.
* Ability to purchase up to an additional 5 days leave per year
* A quality defined contribution pension scheme, with salary exchange and RBH matching your contributions up to 8%
* Healthcare – automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees, and physio, to name but a few
* Access to our Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues
* Plus, many more
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