Office Administrator/Customer Services
Clevedon
30 hrs per week, £25,225 pro rata + Excellent company benefits!
Flexible working hours
Do you take pride in your excellent customer service skills and have strong administrative abilities? We are looking for a dedicated Office Administrator with exceptional Customer Service skills to support our innovative manufacturing client based in Clevedon on part time basis.
This is a great opportunity to join an employee-owned company that values your contributions, rewards your efforts, and supports your future. Our client not only offers a chance to be part of an employee-owned team but also provides a Real Living Pension Scheme, with a generous 12% monthly contribution (5% employee and 7% employer)
Company Benefits:
* Career development opportunities
* Partner Profit Share, Death in Service insurance, Employment referral scheme
* Enhanced pension
* Free onsite parking
* Cycle to Work Scheme, Tech Scheme
* Company events, Frequent wellbeing activities, Mental Health First Aiders on site
* Regular charity work with Children’s Hospice Southwest
* Cashback health plan - including private GP service, Employee Assistance Programme, and shopping discounts
Daily duties will include:
* Accurately create and manage Sales Orders, ensuring compliance with purchase order requirements
* Conduct credit checks and handle new part records
* Acknowledge Sales Orders promptly and create Works Orders for manufacturing
* Respond efficiently to customer queries
* Liaise with internal teams and customers to schedule deliveries and meet special requirements
* Arrange transportation and generate dispatch notes
* Keep customers informed about delivery updates and delays
* Purchasing support and a general office administration
Skills and Qualifications:
* Strong organisational and multitasking skills
* Excellent communication abilities, both verbal and written
* Sales and Customer Service background
* Ability to work collaboratively in a team-oriented environment
To apply, please submit a copy of your up-to-date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted.
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