Description Salary £27,269 - £31,067 Per annum | Full time | Permanent | 37 hours per week | Burnley International Sponsorship – this role is not open to international sponsorship Lancashire Highways Service is responsible for the direct delivery of all highways related schemes across the County made up of 4'300 miles of road, 151'000 streetlights and 2'955 bridges. We have an excellent opportunity for a Technical Support Officer, this post will be based at Burnley Depot within the Countywide Maintenance Team. The post holder will be required to manage highway enquiries from members of the public and elected members providing technical responses as required demonstrating exceptional customer focus skills, carry out highways site inspections to identify works for delivery within the relevant LCC policies and procedures, be familiar with standard office and mapping software, assist with day to day duties in the office, order and quality check works, regularly updating live inventories, assist technicians and engineers with other duties which are deemed appropriate to the post. The post being advertised is permanent subject to a six-month probationary period being successfully completed. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability. In return Lancashire County Council offers a range of benefits. Benefits : There's fabulous flexibility and the opportunity to create the work life balance you'll love with up to 32 days annual leave plus bank holidays, 2 additional days at Christmas and then further days that can be purchased too – we have a generous Local Government pension with shared AVC's available then a benefits package which has everything from dog care to day care, holidays at home or abroad, long service awards, Medicash, inclusivity support groups, discounts on white goods and electronics, cycle to work schemes, salary sacrifice car lease schemes, eye tests and prescription support plus much more. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Please feel free to contact us for an initial informal and confidential chat, contact: Tommy Barrett Tel 01772 531251 or email tommy.barrettlancashire.gov.uk If you're already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion. You can do this by logging into Oracle Fusion and then going to Me - Current Jobs. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Job Description and Person Specification