Description
Are you someone who thrives in a detail-driven, service-led environment? We're on the hunt for a solutions-focused Customer Service Administrator to join our Bristol-based team.
The Details:
1. Location: Warmley, Bristol
2. Hours: Mon-Fri, 8:30 AM - 5:00 PM
3. Salary: £28-£30k (DOE)
4. Perks: 25 days holiday + 8 bank holidays, pension contributions, and a profit-sharing scheme.
What You'll Do:
1. Be the frontline for calls, emails, and aftersales queries, delivering exceptional customer care.
2. Process orders with precision, ensuring a seamless customer experience.
3. Meet service response times (2-4 hours) while building lasting client relationships.
4. Support the sales team with quotes and help manage sample inventories.
5. Keep customers happy by solving problems, managing expectations, and using your initiative.
Requirements:
1. Experience: Customer service experience in a similar role (knowledge of the specification market or OrderWise a bonus!).
2. Personality: Outgoing, detail-driven, and relationship-focused.
3. Skills: Strong organisational, communication, and IT skills, with a 'customer-first' mentality.
Your passion for people and precision could make all the difference. Don't wait—apply now.
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