Summary
We are looking for an enthusiastic and organised Administration Apprentice to support our Apprenticeship Sales and Digital Bootcamp provisions. This role offers an excellent opportunity to gain valuable administrative experience while contributing to the success of our learning programmes.
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.
40 hours a week
Start date
Sunday 27 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Maintain accurate records of learner information, ensuring compliance with internal policies.
* Assist in processing enrolment forms and learner documentation.
* Support the scheduling and coordination of meetings and events.
* Respond to learner and employer queries, ensuring timely and professional communication.
* Manage digital records via CRM systems (HubSpot) to ensure easy access to key information.
* Assist with data entry tasks, ensuring accuracy and consistency across systems.
* Support the preparation of reports, presentations, and key documentation for internal and external stakeholders.
* Liaise with internal teams to ensure seamless communication and workflow.
Where you’ll work
2 Victoria Way, Derby
DE24 8AN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
JUNIPER TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Administrator Level 3 Apprenticeship Standard qualification
* Functional Skills in maths and English where applicable
* Blended on/off the job training and location to be confirmed
Requirements
Essential qualifications
GCSE or equivalent in:
* English & maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Analytical skills
* Creative
* Initiative
* Non judgemental
* Patience
Other requirements
✨ 25 days annual leave, increasing with length of service 🎂 Your birthday off – because you deserve to celebrate! 🎄 Office shutdown during the festive period – enjoy quality time with loved ones. 🛏️ Flexible working options – we trust you to manage your time. 💼 Ongoing investment in your professional development – grow with us. 🧠Access to mental health and well-being platforms. 🎉 Team building days and engaging social events – we love to celebrate success. 🖥️ Discounted accelerator courses for friends and family – share the althaus magic! 🥳 Internal engagement initiatives to make every day enjoyable. 💪 Be part of an OUTSTANDING team driving digital excellence. We want to ensure you’re the right fit for us, and that we’re the right fit for you! Our process is designed to be relaxed yet insightful: Stage 1: A 30-minute Teams call with our Head of Learner Engagement – this is all about fit and feel. Stage 2: An in-person interview at our office with our Sales and Talent. This stage will also include a fun and interactive interview activity to showcase your skills in action.