Job summary
As a Registered Nurse in our Clinical Co-ordination Centre, you will be working as part of the multi-disciplinary team, liaising with Call Handlers (HCAs), Clinical Nurse Specialists, and the medical and wider community teams, to provide specialist palliative nursing care and clinical advice for patients, carers and healthcare professionals calling the charity.
Main duties of the job
Delivering an excellent standard of evidence-based specialist palliative nursing care and clinical advice. Promoting dignity, encompassing a person-centred approach, positively enhancing the lives of patients with complex life-limiting illnesses. Work as part of the multi-disciplinary team, contributing to the ongoing assessment of patients, and to the provision and monitoring of care.
About us
Hospiscare has been supporting people in Exeter, Mid and East Devon with terminal illnesses for over 40 years. Our services include support at home, a specialist palliative care ward, out-patients clinics, and supportive therapies.
We support close to 2,200 local people each year, in some of the hardest times possible. As a local charity, we raise around £10 million each year to continue to provide our care. Our staff, volunteers and supporters help us to care for people when they're most in need, no matter what their individual circumstances may be.
We're proud to be rated as 'five star' by patients and families and as 'outstanding' by the Care Quality Commission, to have been awarded a Mind Bronze Award for wellbeing at work and to be a Disability Confident employer.
Job description
Job responsibilities
Job Description
1. JOB DETAILS
Job Title: Registered Nurse
Band: 5
Location: Clinical Co-ordination Centre (CCC),SearleHouse, Exeter EX2 5JJ
Team/Directorate: ExeterCommunity Cluster
Responsible To: Community Cluster Team Leader (CCTL)
Responsible For: N/A
Accountable to: Head of Community and Supportive Care Services
2. JOB PURPOSE
To deliver an excellent standard of evidencebased specialist palliative nursing care and clinical advice.
To promote dignity, encompassing a personcentred approach, to positively enhance the lives of patients with complex lifelimiting illnesses.
To work as part of the multi-disciplinaryteam, contributing to the ongoing assessment of patients, and to the provisionand monitoring of care.
3. KEY RESULT AREAS/PRINCIPALDUTIES AND RESPONSIBILITIES
Main Responsibilities
Assess and review patients, identifying appropriatepalliative and end of life care in order to provide safe and effectivetreatment and support, and working as a member of the CCC team to ensureeffective communication is in place to support patient care.
Support junior colleagues in the CCC in providing aconsistent approach to the triage process to ensure that patients areprioritised appropriately, liaising with Clinical Nurse Specialists (CNSs) inthe CCC and wider Community teams.
Develop advanced communication skills andprofessionalism in your interactions with patients and those close to them, carersand other professionals in order to promote and maintain Hospiscare values.
Adhere to Hospiscares clinical recordkeepingpolicy when providing and sharing verbal, digital or written information andinstructions, to ensure patient confidentiality is observed at all times.
Attend and contribute to multi-disciplinary teammeetings and case discussions to inform decisions which ensure patients receivethe best possible care.
Develop knowledge and skills to be able tocontribute in the delivery of education and learning for all those involved inpalliative/end of life care, in order to act as a resource to widerprofessional and care teams both internally and externally.
Contribute to Hospiscares clinical governance andaudit process in order to support continuing quality improvement and learning.
Develop advanced skills in identifying andassessing complex bereavement in order to enable a seamless handover intoHospiscares Supportive Care Services.
Co-ordinate junior colleagues and takeresponsibility for the team in the absence of the CNS or CCTL to ensurecontinuity of service and welfare of patients.
InfectionPrevention and Control
Maintaining a safe environment for patients, visitors and employees iseveryones responsibility. All staff arerequired to adhere to Hospiscares Infection Prevention and Control Policy andmake every effort to maintain high standards of infection prevention andcontrol at all times. This includesensuring personal and team compliance with all relevant policies andprocedures, and acting upon or reporting any identified risks.