Join Our Location Manager Community - London & South West Stores, Horley
Client:
Ted Baker
Location:
Horley, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
3c9d44e6ce05
Job Views:
54
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
WHO WE ARE
QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for thoughtful, motivated team members - who know that ambition and authenticity go hand in hand. Driven by their curiosity and boundless creativity, our People are subject matter experts who fortify their team and strive to achieve new levels of success for the Ted Baker label.
THE ROLE
The role of the Location Manager is to lead the location with an entrepreneurial flair running the business like it’s your own. Ensure the achievement of KPI’s by creating an environment of genuine customer connection looking to maximise sales and motivating the team to achieve excellence. The role will guide the store to drive sales and service through education and passion for the designs and collections across the brand. To be accountable for spurring the business forward and be an inspirational ambassador of Ted who understands and promotes the Company ‘Mission Statement’ and ‘Strategy.
MAIN RESPONSIBILITIES
1. People:
o Display confident leadership, effectively inspiring the team to achieve excellence.
o Work with integrity and respect for others; create excellent team participation and ensure the team and location are presented to the highest standards.
o Display a dedicated approach to self-awareness and self-development.
o Engage and inspire the team to deliver excellent customer service at every opportunity with passion and enthusiasm.
o Ensure training and development of the team is continuous by using Ted's Talent & Development resources.
o Provide timely support and coaching to the team at all levels.
o Document and manage underperformance sharing these matters with the Area Manager and People Team.
o Display high levels of personal motivation and implement effective incentives to inspire and drive the team.
o Proactively identify and resolve recruitment needs.
o Use Company tools to effectively onboard New to Ted’s (NTT’s) and New to Position’s (NTP’s).
o Hold regular management meetings to review business and forward plan.
o Keep up to date with the Retail sector constantly looking for new ways of working.
2. Product:
o Develop and inform team members on up to date product knowledge.
o Be accountable for effective implementation of merchandising guidelines.
o Demonstrate thorough knowledge of Ted's current season.
o Provide feedback on risks and opportunities to influence positive action.
3. Commercial:
o Accountable for maximising sales potential.
o Ensure the team delivers GOTFAT with enthusiasm.
o Create an effective sales environment through strong understanding of local market.
o Coach team members to deliver effective sales approaches.
o Drive the team to achieve performance targets and KPI’s.
o Manage controllable elements of the store profit and loss.
o Generate marketing opportunities within brand guidelines.
o Ensure effective capture of customer data.
o Build and maintain awareness of competitors and local markets.
o Interpret location actuals, targets and KPI’s.
o Embrace and drive new initiatives.
o Engage with Ted’s social media activity.
4. Operations:
o Be highly organised and ensure adherence to store administration.
o Display knowledge of company business systems.
o Drive all company operational KPI’s.
o Manage controllable costs to deliver on Profit and Loss expectations.
o Ensure compliance in Health & Safety and maintenance.
o Ensure compliance in Security and Loss Prevention.
BENEFITS
At Ted we offer a range of benefits so you can enjoy wearing Ted, look after your health and share in the success of your store location. We’ll provide you with access to our generous KitTED benefit from day 1 which gives you 75% off Ted kit. Once you have completed your settling in period we’ll also give you £500 of free Ted kit per season and a generous 40% off Ted for your friends and family. We have a generous bonus scheme which rewards the whole store team monthly for the achievement of sales targets which pays up to 15% of monthly salary.
OUR VALUES
* AUTHENTIC: We have the freedom to be our ‘best self’.
* KIND: We try to do the right thing.
* CURIOUS: We are hungry to explore, innovate and think differently.
* COURAGEOUS: We have the confidence to be brave.
* INCLUSIVE: We embrace and respect individuality and celebrate difference & diversity.
Ted Baker is committed to equal opportunities and embraces diversity. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.
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