Brief Description
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology.From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.
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About the role (External)
As Network Rail invests in new technology, the ability to carry out tasks remotely without having to go trackside is increasing.
You will be part of a 24x7 team based in Doncaster, working three shifts per week for a total of 35 hours.
The role involves monitoring various alarm systems looking for issues that could affect train running across Great Britain.
No two days are the same with issues arising from failed equipment, the weather, vandalism, etc.
You will diagnose and assess impact before working with various resolver teams to get passenger and freight trains running normally again as quickly as possible.
Some of your activities will include:
1. Review of ‘Service Reports’ for service affecting failures to check the railway circuits at risk or failed
2. Complete GSMR coverage reports for Radio Base Station / Repeaters to provide to Route Control Managers to assist with train running
3. Monitor Legacy Transmission systems for alarms
4. Monitor voice network and remotely connect to Telephone Exchanges
5. Point of contact for technical escalations for field staff
6. And also to liase with Technical Support teams if required
7. Liasing with 3 Partys (BT, Colt, Zetron, ATOS etc) to pass safety critical incident for resolution
8. Speak to field engineers who wish to book onto Telecoms sites to maintain site security
You will receive technical and professional training which will help you develop in this role and, for those wanting to, will also provide other opportunities to progress within Network Rail in the future.