Job summary An exciting opportunity has arisen to join the CAMHS/Family Care Unit as Care Unit Co-ordinator. You will show good leadership and communication skills, be able to deal with complex and varied information and be flexible and compassionate to the needs of the service receivers and team members. You will receive regular supervision and guidance from colleagues and management to support you in this role and you will be supported to develop your knowledge-base and skill. There will be opportunity to engage in varied, leadership development training within the organisation and be supported to develop their career. You will be expected to lead, motivate and influence individuals, have excellent communication and analytical skills and be able to juggle the competing demands of the role whilst supporting the Care Unit. Main duties of the job To provide a high level of professional and confidential coordination of the administrative staff for the Care Unit. The post holder will provide support to the Service Manager/Assistant Service Manager in all aspects of hospital and community performance management. The successful candidate will be expected to provide: Management of administrative staff Support to senior clinical and management staff Work in cohesion with other Care Units Waiting list and waiting time management Operational coordination and problem solving About us Our vision: Exceptional patient care provided by exceptional people. Our mission: To bring our people communities and partners together - providing care we can all be proud of. We all play a part in achieving this, by living up to the values we promise to our patients and each other. As members of staff, we will be guided by our Proud to CARE values: COMPASSION - treating everyone with kindness - welcoming diversity and inclusion, considering individual needs and challenging inappropriate behaviours outside of our values. AMBITION - Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeing RESPECT - Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits. ENCOURAGEMENT - Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future. Leading the Chesterfield Way supports the Trust's priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better place to work; and to support the delivery of exceptional care. It provides a framework for leadership and supports individual progression through appraisal, progression, and personal development. Date posted 23 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pa Contract Permanent Working pattern Full-time Reference number 166-FC-6718369 Job locations Chesterfield Royal Hospital Chesterfield Road, Calow Chesterfield S44 5BL Job description Job responsibilities The Care Unit Co-ordinator role is an operational role where the main duties revolve around staff management of several administrative and clerical teams, as well as coordination of the Care Unit's outpatient activity to meet demand. Please see attached job description and person specification for full details. Job description Job responsibilities The Care Unit Co-ordinator role is an operational role where the main duties revolve around staff management of several administrative and clerical teams, as well as coordination of the Care Unit's outpatient activity to meet demand. Please see attached job description and person specification for full details. Person Specification Qualifications Essential Recognised management qualification (ILM/BTEC/NVQ) or equivalent experience Good typing skills Desirable ECDL Office based training such as NVQ Experience Essential Experience of managing staff and leading a team Experience of working as part of a multi-disciplinary team Previous experience of hospital PAS systems and other IT systems Demonstrate ability to prioritise own workload and that of others Desirable Previous NHS experience Previous office experience Knowledge of HR processes Skills Essential Excellent communication skills - verbal and written Excellent prioritisation, planning and organisation skills Competent with computer systems Excellent computer skills - email, internet, Microsoft office & Teams Ability to problem solve Knowledge of office systems and processes Ability to work to deadlines Ability to receive complex instructions and act on them Ability to work under pressure Desirable Previous waiting list management Medical terminology Person Specification Qualifications Essential Recognised management qualification (ILM/BTEC/NVQ) or equivalent experience Good typing skills Desirable ECDL Office based training such as NVQ Experience Essential Experience of managing staff and leading a team Experience of working as part of a multi-disciplinary team Previous experience of hospital PAS systems and other IT systems Demonstrate ability to prioritise own workload and that of others Desirable Previous NHS experience Previous office experience Knowledge of HR processes Skills Essential Excellent communication skills - verbal and written Excellent prioritisation, planning and organisation skills Competent with computer systems Excellent computer skills - email, internet, Microsoft office & Teams Ability to problem solve Knowledge of office systems and processes Ability to work to deadlines Ability to receive complex instructions and act on them Ability to work under pressure Desirable Previous waiting list management Medical terminology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Chesterfield Royal Hospital NHS Foundation Trust Address Chesterfield Royal Hospital Chesterfield Road, Calow Chesterfield S44 5BL Employer's website https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)