Job summary Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to NHS Hampshire and Isle of Wight, Hampshire and Isle of Wight Healthcare NHS Foundation Trust, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust. The NHS HIOW Primary Care Team is seeking maternity cover for the role of Operations Lead on a fixed term/secondment basis for 12 months. Main duties of the job The post holder will work on a variety of projects and tasks collaborating with different teams within the ICB and with providers. Working autonomously, the post holder will be responsible for the quality assurance and payment of enhanced services as well as ensuring GP contracts are kept up to date. The role is a great opportunity to develop skills in project management, risk management, dealing with sensitive information and leadership. The post holder will have the opportunity to learn about Primary Care and the wider healthcare system. About us Now is an exciting time to join our newly restructured team and help shape the future ways of working in Primary Care, supporting practice and PCN development and ensuring great access and outcomes for our population across HIOW. The post holder will have the opportunity to work in a hybrid manner with set team office days and flexibility to work from home. There may be requirements to travel to practice and PCN sites for visits and meetings. Date posted 20 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum Contract Secondment Working pattern Full-time Reference number 104-ICB-6373TG-A Job locations Omega House Eastleigh SO50 5PB Job description Job responsibilities Negotiate, monitor and review a portfolio of primary care (GP) contracts including GMS/APMS/PMS, Contract Network DES, local enhanced services and other national enhanced services. Responsible for the development and production of information systems and reports to support business decisions, capacity planning and the ongoing monitoring of contracts To ensure that the ICB is best placed to understand changes in contract performance and that payment processes are supported by appropriate analysis. Assimilate and interpret complex guidance, information and data relating to both finance and activity (working with other team colleagues) To liaise with Primary Care Providers and ICB colleagues to resolve queries and provide expert guidance. Job description Job responsibilities Negotiate, monitor and review a portfolio of primary care (GP) contracts including GMS/APMS/PMS, Contract Network DES, local enhanced services and other national enhanced services. Responsible for the development and production of information systems and reports to support business decisions, capacity planning and the ongoing monitoring of contracts To ensure that the ICB is best placed to understand changes in contract performance and that payment processes are supported by appropriate analysis. Assimilate and interpret complex guidance, information and data relating to both finance and activity (working with other team colleagues) To liaise with Primary Care Providers and ICB colleagues to resolve queries and provide expert guidance. Person Specification Knowledge, Training and Experience Essential Educated to a degree level or equivalent level of experience of working at a similar level in specialist area. Further training or significant experience to post-graduate diploma level in project management. Desirable Experience of building productive relationships with internal and external stakeholders. Communication and Relationship Skills Essential Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders. Ability to communicate, both verbally and in writing, on complex matters and difficult situations. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required. Analytical and Judgement Skills Essential Ability to analyse very complex issues where material is conflicting and drawn from multiple sources. Numerate and able to understand complex financial issues combined with deep analytical skills. Able to deal with challenging people and to cope with confidential and sensitive information. Takes decisions on difficult and contentious issues where there may be a number of courses of action. Planning and Organisational Skills Essential Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. Strong programme management experience. Experience of setting up and implementing internal processes and procedures. Person Specification Knowledge, Training and Experience Essential Educated to a degree level or equivalent level of experience of working at a similar level in specialist area. Further training or significant experience to post-graduate diploma level in project management. Desirable Experience of building productive relationships with internal and external stakeholders. Communication and Relationship Skills Essential Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders. Ability to communicate, both verbally and in writing, on complex matters and difficult situations. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required. Analytical and Judgement Skills Essential Ability to analyse very complex issues where material is conflicting and drawn from multiple sources. Numerate and able to understand complex financial issues combined with deep analytical skills. Able to deal with challenging people and to cope with confidential and sensitive information. Takes decisions on difficult and contentious issues where there may be a number of courses of action. Planning and Organisational Skills Essential Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. Strong programme management experience. Experience of setting up and implementing internal processes and procedures. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire and Isle of Wight ICB (104) Address Omega House Eastleigh SO50 5PB Employer's website https://www.hantsiowhealthandcare.org.uk/icb (Opens in a new tab)