Test & QA Specialist at Profectus Recruitment
Profectus Recruitment is seeking a skilled IT Support Engineer to join a growing Managed Services Provider. This hybrid role offers the chance to provide technical support and deliver solutions across various technologies while expanding your skills and career.
Key Responsibilities:
1. Manage incidents and service requests from start to finish
2. Work within an ITIL-aligned environment to achieve SLAs and KPIs
3. Assist with security vulnerability remediation and project tasks
4. Become the technical lead for key customers, advising on IT improvements
Skills Required:
1. Strong experience with Microsoft OS, VMware, Hyper-V, Active Directory, and networking services
2. Hands-on M365, Intune, and cloud-based IaaS/PaaS
3. Excellent troubleshooting, problem-solving, and communication skills
4. Ability to manage multiple tasks effectively in a fast-paced environment
Ready to take the next step in your career? Apply today to join a dynamic, innovative team.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
IT Services and IT Consulting
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