Supervisor
- Up to £19.71 per hour inclusive of tronc
About
Us:
Position
Overview:
We are seeking an experienced and motivated
individual to join our team as a Supervisor. As a Supervisor at Angus
Steakhouse, you will play a key role in leading and inspiring our service team
to deliver exceptional hospitality and ensure smooth operations during each
shift. If you have a passion for hospitality, strong leadership skills, and a
commitment to excellence, we want to hear from you.
Responsibilities:
* Open
and close the restaurant according to established procedures, including
setting up and closing down equipment, ensuring cleanliness and
organization, and securing the premises
* Supervise
and train front-of-house staff on proper service standards, including
greeting and seating guests, taking orders, and delivering food and
beverages
* Greet
and seat guests in a friendly and welcoming manner
* Give
knowledgeable food and beverage recommendations
* Take
orders accurately and efficiently, utilizing our point-of-sale system
* Deliver
food and beverages promptly and accurately to guests' tables
* Maintain
cleanliness and organization in the dining area
* Collaborate
with kitchen staff and other servers to ensure smooth service flow
* Upsell
menu items and promote specials to maximize revenue
* Handle
cash and card transactions accurately and responsibly
* Ensure
compliance with health and safety regulations at all times
Requirements:
* Previous
experience in a supervisory role within the hospitality industry
* Excellent
leadership and communication skills
* Strong
customer service orientation and problem-solving abilities
* Ability
to multitask and thrive in a fast-paced environment
* Knowledge
of food and beverage operations, including POS systems and inventory
management
* Flexibility
to work evenings, weekends, and holidays as needed
Benefits:
* Up to £19.21 an hour and a raise after probation to up to £19.71 an hour inclusive of tronc
* A free staff meal on shift
* 50% discount on food and drink
* People’s Pension scheme contribution
after 3 months
* Recommend a friend scheme with great
bonuses per individual referral
* A fast-track career progression and CPL
training