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Vacancy: Estates Caretaker
Closing Date: Sunday 9th March 2025
Shortlisting Date: Monday 10th March 2025
Interviews: Monday 17th March 2025
Salary: £23,677.30 (pro rata)
Hours: 16 hours per week
About The Vacancy
In this role you will ensure the clean, safe, and tidy appearance of our estates, respective areas, and their environment. This includes a commitment to provide a strong community focus to improve the lives of our customers/residents. You will demonstrate Newport City Homes' equal opportunities, Health & Safety, and customer service standards in all activities whilst ensuring that customer engagement and participation is at the heart of all activities.
This specific Estates Caretaker position will have an emphasis on the cleaning aspect of the role. You will be responsible for cleaning schemes and NCH buildings in areas such as internal communal hallways, stairs, offices, lounge areas, and toilets to the NCH standard.
* A driving licence and access to your own vehicle with business insurance is required for this role.
Specifically, You Will
* Communicate effectively with residents, internal trade teams, and external contractors to ensure excellent customer service.
* When required, clear blocked bin chutes, top communal bins, and clean communal areas including bin areas, staircases, and landings of flats and maisonette blocks.
* General clearance of litter and fly tipping on NCH land including shrub beds, small landscaped areas, and garage/car parking areas and removal of sharps and drug paraphernalia.
* Conduct daily safety checks of the allocated works vehicle and record the findings in the appropriate manner.
* Remove weeds and overgrowth from NCH land including communal areas, footpaths, lanes, and open areas as agreed.
* Correctly dispose of waste in line with Statutory Waste Regulations.
* Communicate and enforce an anti-fly tipping ethos to achieve and maintain minimum fly-tipping on estates.
* Participate in resident meetings and community events when required.
* Work with multi-agencies on estate-specific issues and projects.
* Assist with tidying of gardens of void and tenanted properties when requested.
* Remove graffiti from all surfaces within the estate area and NCH buildings.
* Undertake inspections and clearance of waterways.
* Contribute to combating anti-social behaviour by witnessing and reporting incidents.
* Work collaboratively with all other service areas to ensure that works delivery is fit for purpose.
* Mentor, coach, and develop apprentices and other members of staff.
* Work collaboratively with colleagues and stakeholders across the business internally and externally.
* Observe all regulations related to Health & Safety at Work.
* Conduct ground's maintenance works when required.
* Assist in maintaining a risk-based inspection regime for all NCH areas.
* Maintain adequate stock of materials and its safe storage.
* Ensure that the equipment owned by NCH is appropriately used and stored securely.
* Prioritize workload and maintain accurate records for monitoring purposes.
* During winter months, ensure NCH grit bins are replenished and clear snow off main footpaths.
* Perform additional, reasonable duties as required.
Application Process
We require an application form to be completed for every role (simply hit apply now). We do not require recruitment agency support at this time.
Your NCH, Our Comprehensive Benefits Package
We believe NCH is a great place to work and it's important to us that our people feel the same way. We offer a comprehensive benefits package, flexibility for work-life balance, and opportunities for personal development.
About Newport City Homes
Newport City Homes (NCH) has a significant presence in South-East Wales, ensuring our customers, communities, and colleagues are given opportunities to grow and succeed.
Our Values
Active: We take action and get things right first time.
Collaborative: We work hard to earn the trust of customers and colleagues.
Inclusive: We celebrate our differences and embrace diversity in people and ideas.
Trusted: Individually we're good, but together we're great.
NCH strives to be an equal opportunities employer and welcomes applications from all sections of the community.
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