IT Service Continuity Manager – Manchester - 3 Month Contract - £500–£600/day Inside IR35 (Via Umbrella)
Overview:
An exciting opportunity has opened up for a contract IT Service Continuity Manager to join a leading organisation on a 3-month basis. This is a critical role designed to strengthen the business’s resilience by leading continuity planning, executing service recovery exercises, and managing risk to IT services.
Role and Responsibilities:
* Own and maintain the IT Service Continuity Management (ITSCM) process and plans.
* Regularly review and update continuity and risk documentation.
* Develop and execute an annual business continuity and disaster recovery exercise schedule.
* Perform end-to-end failover testing and recovery assurance.
* Liaise with third-party service providers to ensure recovery readiness and contractual compliance.
* Identify, govern, and manage business continuity and ITSC-related risks.
* Support the major incident and problem management processes.
* Produce regular status and risk reports, and lead governance meetings with internal and external stakeholders.
* Collaborate with technical architects, delivery managers, risk managers, and project teams.
* Identify opportunities to enhance business continuity efficiency and effectiveness.
Essential Skills and Requirements:
* ITIL Certification (mandatory).
* Proven track record in IT Service Continuity Management.
* Strong understanding of risk management frameworks and operational service functions.
* Accreditation or experience with ISO22301, ISO27001, and ISO31000.
* Experience with ServiceNow.
* Excellent communication and stakeholder management skills.
* Ability to identify key risks, present findings clearly, and manage mitigation.
Duration: 3 months
Start: Early May
IR35: Inside IR35
Location: Manchester / Hybrid
Seniority Level:
Mid-Senior level
Employment Type:
Contract
Job Function:
Information Technology and Consulting
Industries:
Retail and Technology, Information and Media
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