Operational Support Grade
Support the day-to-day running of a busy prison as an Operational Support Grade.
Key Responsibilities:
* Perform security and searches at the gate, manage deliveries, supervise visitors, and monitor phone calls and CCTV.
* Combine desk duties with physical tasks such as lifting, carrying, and walking to accompany vehicles across the prison grounds.
About You:
* No qualifications are required for this role.
* Good communication skills and the ability to remain calm under pressure are essential.
What We Offer:
* Great training and opportunities for progression and development.
* Annual leave: 25 days on appointment, increasing to 30 days after 10 years' service (pro-rata).
* 9 days bank, public, and privilege holidays.
* Access to a paid Level 2 apprenticeship in customer service.
* Cycle to Work scheme, Employee Assistance Programme, and retail discounts.