A bit about us:
Ferns Group are a family-run business with over 25 years’ experience as an established Utilities and Reinstatement company, specialising in Telecoms Civils, and tailored reinstatement services.
Our Mission is "to be the preferred choice in our field by adding value to our business partners without compromise to quality, safety or the environment."
Please visit our website to hear stories of what life is really like at Ferns.
What you will be doing:
We are looking for a Street Works Coordinator to come and join our Wrotham office to cover the day-to-day management of our Gas/Water Contract. This role is on-site.
Responsibilities include:
* Reviewing Section 74, FPN and Defect charges issued by the Highway Authorities – responding, mitigating, and actioning as needed, compiling data into master database. Identify persons and root causes of re-occurring fines and feed this back to Street Works Manager, Group Street Works Manager and to Sector Director.
* Assist in gathering information relative to Monthly / Weekly KPI and SLA performance meetings – both internal and external.
* Assist in arranging parking bay suspensions / TTROs / Bus stop suspensions etc as and where required.
* Support the Administrators in their daily duties, answering escalated queries regarding traffic management, site safety, permit administration and charges.
* Administration of all defect activities and escalations in partnership with internal colleagues and Clients.
* Jeopardy management
* Payment and invoice reconciliation.
Working pattern:
Please note the work pattern is Monday to Friday 8am to 5pm.
In addition to this on our Gas and Water Team:
* Evening work 9-10pm Monday to Friday on a rota basis.
* Bank holiday cover at 1.5 x hourly rate on a rota basis.
* Weekend working with TOIL during weekdays on a rota basis.
Could you be the one?
* 2 year’s experience in a Street Works Administration focused role
* Proficient user of Microsoft Office suite
* Excellent customer service skills
* An understanding of NRSWA legislation is essential, including permitting and traffic management
In return for your commitment, we offer:
* A competitive salary of £28,000-£35,000 per annum
* A well-maintained working environment
* Training and Development
* Career Progression
* Onsite parking
* Refreshments
* Life insurance
What to do next:
If you would like to join us as a Street Works Coordinator then please click ‘apply,’ we look forward to hearing from you!
Ferns Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
All applicants must have the right to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
Job Type: Full-time
Pay: £28,000.00-£35,000.00 per year
Benefits:
* Free parking
* Life insurance
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Ability to commute/relocate:
* Sevenoaks, TN15 7SE: reliably commute or plan to relocate before starting work (required). Due to the location of the offices you will need your own car.
Education:
* GCSE or equivalent (preferred)
Experience:
* Street Works Permitting: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
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