Job Title: Property Administrator
Location: Stotfold, Nr Hitchin, Hertfordshire
Salary: £24,000 to £27,000 dependant on experience
Benefits: Company pension scheme. 20 days holiday plus bank holidays per annum, with additional days after 2 and 5 years' service.
Job type: Full time permanent, office based with occasional visits to London to support the team.
Qube is a successful Property Management company, managing prime and super prime buildings in central London, complemented by our sister company Qube Lettings who let and manage apartments and houses. We provide a first-class service to our clients to ensure the smooth running of their buildings.
We are looking for a high-achieving professional Administrator to provide support to the Property Management team and Lettings Management team. Mainly based at the Stotfold office, there will be the necessity to travel to London on occasion. This exciting and vital role will provide a conduit between the Qube head office, London office, and site teams, ensuring effective communication between sites.
Responsibilities:
Property Management And Head Office:
* Raising contracts for the various sites under management.
* Assisting with raising work orders for reactive works on some sites.
* Mail-merges primarily for section 20 process but also for ad hoc communications to lessees.
* Tracking the process of section 20's and advising PM when the next stage is due.
* Supporting sites with online ordering.
* Monitoring office stationery supplies and ordering as necessary.
* Taking post to the post office.
* Tracking insurance claims, keeping in contact with site teams for updates so that the insurance settlement can be reconciled with the accounts.
* Creating newsletters for sites on a regular basis.
* Assisting MD with marketing, sending leaflets and keeping a record of when and to whom material is sent.
* Posting company achievements to LinkedIn.
* Monitoring generic emails and distributing accordingly.
Lettings Management:
* Assisting in uploading Landlords and tenants to MRI/Qube software.
* Assisting Lettings Manager with uploading available properties to Rightmove.
* Onboarding tenants using Rightmove portal.
* Raising rent demands.
* Producing landlord statements and passing funds to Landlord.
* Diarising pertinent dates.
* Assisting Lettings Manager with booking check-ins and check-outs.
* Assisting Lettings Manager with maintenance and repairs of rented properties.
Requirements:
* Familiarity with the portfolio and understanding the type of buildings managed.
* Ability to ensure key Clients are treated with an excellent level of customer service.
Education/Qualification/Skill:
* Experience in the property industry, either block management, lettings, or surveying.
* Understanding of the demands set within a service sector, demonstrating a strong customer focus.
* Well organized, well presented at all times with a good telephone manner and strong interpersonal skills.
* A strong drive to succeed under pressure.
* Good knowledge of Microsoft Office, particularly Word, Excel, and PowerPoint.
Other Experience:
* 2 years of previous administrative experience.
* Proven experience with Microsoft Office. A good knowledge of PowerPoint would be an advantage. Experience with MRI Qube is useful but not essential.
* Willingness to work beyond core work hours if necessary; time in lieu will be recompensed for this time.
Other Expectations:
* Continuing to read relevant articles, industry magazines, etc., to broaden knowledge of the industry and legal matters affecting it.
* Attending training sessions/seminars as requested.
Please send a CV and covering letter by clicking APPLY.
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