IMPORTANT Advert will close at Midnight GMT the day before the automated date to the right Location ScottishPower HQ, Glasgow G2 5AD / Hybrid Salary from £50,000 10% bonus and health care Closing Date Thursday 24th October Interviews anticipated wc 28th October We would encourage early applications as shortlisting will start as soon as the advert is live. Help us create a better future, quicker Working as part of the product design team you’ll help look after how our products look and feel and the user experience along with developing our visual brand identity. You’ll work closely with product owners and developers using scrum methodologies to deliver best in class digital experiences for millions of customers. What you’ll be doing Managing a complex mix of stakeholders across Customer Business and the ScottishPower/ Iberdrola group in multiple locations and with differing levels of requirements. You’ll advise and influence senior stakeholders and customers to enable them to understand what digital technologies can and cannot deliver. Working on several digital projects simultaneously, you’ll co-ordinate the conflicting demands of internal and external digital product backlogs ensuring delivery timescales are met. Applying judgement to internal and external customer requirements, question and make recommendations to take decisions that lead to delivery of final product. Further details are:- Planning and conducting user research and competitor analysis Analysing different data sources and qualitative feedback and working with the product owner to create an improvement pipeline Creating user stories, personas, and storyboards Creating user journey mapping, user flows, feature flows and sitemaps Determining information architecture Creating and defining digital ecosystems Creating prototypes and wireframes Designing high fidelity user experiences Help define tone of voice and micro-copy Create atomic design libraries and patterns Conduct usability and desirability testing Owning your products’ user flows while working as a team across your assigned business units to ensure a cohesive experience 14. Acting as the voice of the user taking a data-driven approach to design. Pursuing robust personal development plans ensuring Digital Creative and Development skills remain current and up-to-date. What you’ll bring Formal User Experience Certification or equivalent with Intermediate level Adobe Creative Cloud, Sketch & Figma. Design principles and UX laws are second nature Commercial Design & User Experience background Mac literate with advanced use of Sketch, Figma, Adobe Creative Suite and Microsoft Office applications (specifically Powerpoint) Sound knowledge of digital production including understanding responsive design (HTML5, CSS) You have a great knowledge of the design process. You’re building confidence in your intuition and understand when you should test with prototypes or push things live. You understand the importance and influence design has on things like SEO and accessibility. You have strong knowledge of native applications such as iOS and Android. A good understanding of analytics and quantitative testing and analysis. An understanding of agile working practices like Kanban and Scrum You can quickly execute polished UI concepts, user flows and more complex prototypes. You understand what success looks like and how we should be measuring/tracking outcomes. You have strong organisational skills in order to effectively schedule diverse workloads. Attention to detail is very important to you. What’s in it for you As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: 36 days annual leave Holiday Purchase – perfect your work/life balance with extra annual leave Share Schemes Payroll Giving and Charity Matched Funding Technology Vouchers – save more and spread the cost of your technology purchases Electric Vehicle Schemes – to help you transition to green/clean driving Cycle to Work scheme and Public Transport Season Ticket Loans Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments Life Assurance (4x salary) Access to Savesmart financial wellbeing support Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more Why ScottishPower ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careersscottishpower.com. Mobility Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements. I MPORTANT Advert will close at 23:59 GMT the day before Job Posting End Date below October-25-2024