Furniture Specialist - Beds Studio We’re currently looking for a full time Furniture Specialist to join our welcoming and close-knit Bed Studio department. If you are a luxury home décor enthusiast with an eye for detail and product specifications, passionate about exceptional customer service this is the perfect opportunity for you. About the Role Our Furniture Specialists are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Our Beds department is about partnering with every customer, understanding what they require to the smallest detail. We build sustainable relationships with customers, being product experts and at the forefront of what’s hot right now - working with some of the most luxurious and high-end brands to ensure customers come back time and again. In return, you’ll enjoy a package that includes an annual salary of £30,160 and access to a competitive commission scheme, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan. About You You will have an avid interest for luxury home industry. You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand. You will also: Have great communication and organisational skills to keep the shop floor running smoothly. Have prior experience working within the luxury beds industry Be able to build relationships with clients, suppliers and other vendors. Be a problem solver, asking questions and listening effectively. Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike. Enjoy the thrill of achieving sales targets. About Us Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. The environment sets Harrods apart, the personal attention we lavish on every customer, and our people’s unrivalled product knowledge and passion for exemplary service, all helps put our retail team into a league of their own, allowing them to be themselves through passion, expertise and creativity. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply. If you want to know more about our people and our culture, search TogetherHarrods on LinkedIn, Facebook or follow us on Instagram togetherharrods Additional Information: Time Type: Permanent Department: Furniture & Home (Zoe Beggs)