Service Engineering Manager
Otley
£50,000 - £60,000 + car allowance and benefits
Overview:
Our client is an aftercare service engineering business providing servicing, refurbishment, modifications and maintenance on food manufacturing machinery. They are now looking for a Service Manager who will lead a team of field service engineers covering customer equipment in the UK and overseas.
Key Responsibilities:
Manage and schedule a team of field service engineers planning and allocating their workload in response to customer requirements.
Recruit and develop a team to carry out all service and maintenance requirements.
Ensure team members are adequately trained to carry out the necessary work on customer equipment, this could be electrical, mechanical and combustion engineering.
Maintain close day to day contact with the team to gain accurate understanding of resources and allocation of time.
In busy periods, operate as a Service Engineer.
Ensure the team complete and deliver all of the necessary paperwork and administration.
Monitor team performance and drive continuous improvement.
Drive continuous improvement in service processes, quality, and customer satisfaction.
Manage spare parts inventory and liaise with suppliers as needed
Person Specification:
Either a very well established service engineer looking to take the step into management or a service management in a similar role with engineering or industrial maintenance.
Have ...