Job description
Permanent – Full Time
Days - Hours Working: Monday – Friday, alternative weekends taking a day off in lieu
Retail Sales & Customer Service Assistant
Garden Trends is a multi-channel retailer in the garden and leisure industry, selling garden furniture, outdoor kitchens, barbecues, and seasonal products. Our business is generated through our retail showroom and online sales using many suppliers with a large product range.
Garden Trends store is based in a busy garden centre environment in Bracknell, and we are looking for highly motivated individuals to work in our retail store to promote and sell our products.
The ideal candidates will be assertive and dynamic individuals who have some experience in a similar retail role. As our business is seasonal, our store will be busy during the Spring and Summer months when you will be serving and selling to many customers face-to-face. Face-to-face sales is a key part of this role, so having a passion for learning about our products is a must. Full training will be given.
During the Autumn and Winter season, our store is quieter, but you'll help our team with other day-to-day tasks in the business, which could include customer service (phone and email) for our online business, helping add products to our website, and collating product information from our various suppliers. Only basic computer skills are required, as all on-the-job training will be provided.
Days - Hours Working: Two days during the weekdays, working alternative weekends.
Areas of Accountability:
* Assisting with stock delivery
* Organising and managing stock
* Merchandising goods to a high level in the retail store
* Helping customers with their needs and assisting them in selecting products
* Offering a high level of customer service
* Ensuring that daily tasks are completed and following procedures in a timely manner
The Individual:
* Experience within the retail sector would be an advantage
* Warm, friendly, and outgoing
* Good communication skills with customers and the ability to discuss our products (full training will be given)
* Flexible and adaptable in a fast-paced environment
* Highly organised
* Self-motivated with a 'can do’ attitude
* Hardworking and able to work to set deadlines
* Professional, positive, organised, and enthusiastic approach
* Able to work as part of a team and on your own initiative
* This is a very physical, active role
The principal aim of Garden Trends is to provide all customers with a highly professional, efficient, and courteous service, delivered by highly motivated and experienced staff.
This is a fantastic time to join the company and make a difference from day one.
Job Types: Part-time, Permanent
Pay: £25,500 - £26,500
Expected hours: 40 per week averaged over a two-week rota.
Benefits:
* Company pension
* Employee discount
* Store discount
Application question(s):
* Are you looking for a full-time job of 40 hours per week?
* Have you ever worked in face-to-face retail sales in the UK before?
* Are you able to work alternative weekends (every other weekend)?
Work Location: In person
Reference ID: ME-FT
Expected start date: 03/03/2025
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