Our client is a leading commercial and residential property group based in the heart of London and they are currently seeking an experienced Credit Controller to join their team.
Main duties will include:
1. Chasing payments by telephone or email
2. Issuing statements and reminder letters
3. Assisting tenants to set up Direct Debit payments
4. Processing card payments
5. Issuing notices to tenants and instituting debt recovery action
6. Producing regular Aged Debt reporting
7. Tenant query resolution
8. Assisting with allocation and bank posting queries
9. Tenant’s account reconciliation
10. Account/Dispute resolution
11. General account administration
12. Handling general leasehold enquiries over the phone and in writing
The ideal candidate must have:
1. 5 years minimum experience in property credit control
2. Understanding of legal framework for debt recovery in both residential and commercial property
3. Property Credit Control and Arrears Recovery experience
4. Good knowledge of Microsoft Office, Excel, and related programs
5. Be organised and meticulous in their approach to daily tasks
6. Good communication skills both written and verbal
7. Capability of meeting deadlines and handling large work volumes
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