Central Services Assistant
Department: Ampa Group Services - Chief Operating Office - Business Support - MCS Admin - 9411
Employment Type: Permanent - Full Time
Location: Flexible
Reporting To: Amisha Patel
Description
Role: Central Services Assistant
Office Location: Hybrid (home/office) – within travelling distance of one of our hubs
Working Hours: 37 hours per week between 07:00 – 19:00
Reporting To: Central Services Team Leader – Business Support
About us:
We are Ampa. The UK’s leading group of legal and professional services companies with a shared purpose; to unlock potential wherever we see it.
As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.
We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential.
The team:
To provide truly outstanding client service we work as one team. Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients. The Groups include; Finance, Operations, HR, Marketing, IT, Risk and Executive Leadership team.
What you will be doing:
To work as part of the Managed Central Services team, to provide a high quality and efficient full range of administration services to the firm.
Responsibilities include:
An assortment of tasks involving inputting and updating key information within the firm’s systems including:
* billing support
* electronic payment processing
* system detail creation and amendment
* document enquiries
* Any other duties commensurate with the post
What you will need:
* Experience of working in a similar role within professional services
* Excellent IT skills with good knowledge of all Microsoft Office products and PDF software.
* First rate written and verbal communication skills and attention to detail
* Able to work well under pressure to meet deadlines, whist remaining calm and professional
* Good organisational skills with the ability to multi task
Key competencies you will need:
* A willingness to learn and a passion to provide a solution focused service every time
* A high degree of drive, self-motivation, and energy.
* A “can do” attitude; able to make things happen.
* A commitment to delivering excellent levels of service to our clients.
* Going above and beyond the core remit of the role to meet the firm’s needs as they evolve.
* A completer/finisher with a strong focus on getting things done
* A team player with the desire to make a difference
Benefits, Agile Working and Additional information
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
Additional information
Want to find more about our amazing benefits ?
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Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities
Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences.
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